Windows 10: Microsoft Store download stuck on Starting Download

On a new Surface Pro 8, my Microsoft Store is stuck on a download of Photos Media Engine Add-On. In the library, it shows as Starting Download and other apps are now only Pending. I cannot cancel the download. I have cleared my cache and rebooted several times. Nothing has changed.

:)

 

Nothing ever downloads and installs on Microsoft Store.

Uninstall third-party firewall and antivirus software.

Completely Uninstall Avast software using aswClear.exe:

1. Download aswClear.exe on to your desktop
2. Start Windows in Safe Mode
3. Open (execute) the uninstall utility
4. If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
5. Click REMOVE
6. Restart your computer

Reset Windows Firewall to find out if the problem resolves.


Sometimes you might be able to fix the problem with Windows Store simply by resetting Windows Update services. Open the Command Prompt by typing cmd.exe into Start Menu, right-click on Cmd.exe, and open it as an administrator.

1. When Command Prompt starts, run the following commands:
   • net stop wuauserv
   • net stop bits
   • rename c:\windows\SoftwareDistribution SoftwareDistribution.old
   • net start wuauserv
   • net start bits

After doing that, try to start Windows Store again and check if the problem with Windows Store games is still there.




To reset the Microsoft Store app in Windows 10, do the following.

• Open Settings.
• Go to Apps -> Apps & features.
• On the right side, look for Microsoft Store and click it.
• The advanced options link will appear. Click it.
• On the next page, click on the Reset button to reset Microsoft Store to default settings.

Run the troubleshooter: Select the Start button, and then select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.


Install the latest updates.


Log out of Microsoft Store, according to users, if you’re having issues while downloading Microsoft Store games, you might want to try logging out and logging back in.


Start Microsoft Store.
Click the user icon in the top right corner and select your account.
Can't download from Microsoft Store Windows 10
Click the Sign out button.
Windows 10 Store not downloading apps
Select the user icon and choose Sign in from the menu.
Can't install apps from Windows Store
Select your account from the list and click Continue.
Windows Store stuck on downloading
Enter your password and you’ll be signed in to Microsoft Store again.

After making these changes, check if the problem with Windows Store games is resolved.



If nothing works create new user account to check problem resolves.

 

Windows Store App stuck downloading but when refreshed changes amount downloaded.

Hi,

One possible reason why your download is stuck may be due to a corrupted file. We suggest that you try the following steps below:

Method 1: Sign out/sign in

• Open the Windows Store app.
• Click on the account logo in the upper-right corner of the app, then click on your account name.
• Click on you account name in the new box, then click Sign out.
• Click on the icon in the upper-right corner again, then click Sign in and choose your account name again.

Method 2: Reset Windows Store cache

• Click Start, then type wsreset and select wsreset.
• When the Store app opens, see if your downloads are working.

Let us know if you will need further assistance.

 

Windows Store download stuck on PENDING/STARTING DOWNLOAD

Recently I have tried to download a game on the Windows store on Windows 10. It was a free game. It didn't get past the pending part and I couldn't do anything. I have tried:

• Press Windows button + R Type wsreset.exe
• Troubleshooting the windows update thing

I want to be able to download the game without clearing all my apps. It is now on the 'Starting download' part and is stuck again. I have previously downloaded other apps and it usually downloads very fast.

Could someone please give me a solution?

Thanks