Windows 10: Microsoft Store Downloading Issues/Error

When I try to download a game from the store, I get a download error "couldn't download, we'll retry sortly" but still nothing is happening. Please help me.

:)

 

Error 0x800704cf in microsoft store

Hi,

As per the error message, your internet connection might have something to do with the error code 0x800704cf. The anti-virus on your computer can also be the culprit here. However, let us not assume anything yet until we isolated your concern. We suggest
that you download and run the Windows Store App Troubleshooter. Once done, check if the issue persists.
You can also check if the Store works in another user account. If the issue
still persists, we suggest to reset the Microsoft Store. Here are the steps on how to do so:

• Press the Windows key + R on your keyboard, the type in wsreset.exe.
• Hit Enter to proceed.

You may reset the Store a couple of times before checking if the issue persists.

Let us know the result of the troubleshooting steps provided above.

 

Issues with Microsoft Store.

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you referring to a credit/debit card or a Microsoft gift card?
   
2. Are you facing issue while adding a card or while making a payment through the card?
   
3. What exactly happens when you try to use the card?
   
4. Are you receiving any error messages?
   

If you’re having trouble buying something from Microsoft Store, here are some basic steps that you can try to get things working again. I would suggest you to follow the steps mentioned in the article on
Troubleshoot problems when paying for something from Microsoft Store.

For additional information, you may also refer the article on
Microsoft Store help and check if that helps.

We await your response.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Microsoft Store free apps

Hello,

Corrupted system files can cause issues when downloading applications from the Microsoft Store. However, for us to provide you the most appropriate assistance, can you provide us the exact error message that you're getting?

As an initial troubleshooting step, we suggest that you reset the Microsoft Store cache and try to download applications again. Check out the steps below:

• 
  Press Windows + R keys to open the run command box.
  
• 
  Type WSReset, then try launching Microsoft Store and sign in.
  
• 
  Once done, try to download applications.
  

We'll wait for any updates to assist you further.