Windows 10: Microsoft Store Freeze

Discus and support Microsoft Store Freeze in Windows 10 Software and Apps to solve the problem; Hi,I've recently run into an issue where when I click downloads in the store It freezes, and I have to use task manager to close it. It seems to be... Discussion in 'Windows 10 Software and Apps' started by Damian Benton, Apr 25, 2025.

  1. DAMIAN BENTON
    Damian Benton Win User

    Microsoft Store Freeze


    Hi,I've recently run into an issue where when I click downloads in the store It freezes, and I have to use task manager to close it. It seems to be doing It everytime, I've not been doing anything else while this is happening and restarts don't help.Many ThanksDamian

    :)
     
    Damian Benton, Apr 25, 2025
    #1
  2. SAM02
    sam02 Win User

    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
    sam02, Apr 25, 2025
    #2
  3. PRECIOUSLEB
    PreciousLeb Win User
    Microsoft Store

    Hi James,

    To resolve your concern about Windows Store, we suggest for you to follow these steps:

    • Press Windows key + R key to open Run.
    • Type wsreset.exe and press
      Enter      .
    • Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

    Let us know how it goes.
     
    PreciousLeb, Apr 25, 2025
    #3
  4. DEEPIKA GOWDA
    Deepika Gowda Win User

    Microsoft Store Freeze

    Microsoft Store is not working

    Hi,

    Thank you for responding.

    Do let us know the exact issue you are facing in accessing the Windows Store?

    Have you tried to reset the Windows Store as stated in the above response?

    If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

    Step 1: I suggest you to run Windows Store Apps Troubleshooter
    and check.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

    1. Press
    Windows + X keys from the keyboard, click on Control Panel.

    2. In the
    Control Panel window, select Category and then select
    Large icons.

    3. Click on
    Troubleshooting.

    4. Click
    View all and then click Windows Store Apps.

    5. Click
    Next and follow on-screen instructions.

    Step 2: I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.





    Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.
     
    Deepika Gowda, Apr 25, 2025
    #4
Thema:

Microsoft Store Freeze

Loading...

  1. Microsoft Store Freeze - Similar Threads - Microsoft Store Freeze

  2. Microsoft Store Freeze

    in Windows 10 Gaming
    Microsoft Store Freeze: Hi,I've recently run into an issue where when I click downloads in the store It freezes, and I have to use task manager to close it. It seems to be doing It everytime, I've not been doing anything else while this is happening and restarts don't help.Many ThanksDamian...

  3. Microsoft Store blocking installations/freezing

    in Windows 10 Software and Apps
    Microsoft Store blocking installations/freezing: Today Xbox Games Pass randomly refused to recognise my installation folders and show any of my installed games. None of the advice I could find worked so I tried to reinstall the Xbox App. Now I can't even do that because every time I press install the entire microsoft store...

  4. Microsoft Store 97% installation freeze

    in Windows 10 Software and Apps
    Microsoft Store 97% installation freeze: I’m trying to download some apps on the Microsoft Store. And every single time it freezes at 97% when installing and I am unable to cancel the download, and other apps cannot progress.What can I do to fix this problem?...

  5. microsoft store freezing

    in Microsoft Windows 10 Store
    microsoft store freezing: Hello! My microsoft store whenever i go to update a game or delete a game... it freezes after 10 seconds, i cant do anything, i can only force close it via task manager please help me with this...

  6. Microsoft store freezing

    in Microsoft Windows 10 Store
    Microsoft store freezing: when I look up any apps on the windows store and click on one it just freezes it also freezes when I try to look at the apps I own I have reset Microsoft store and it still does it any one know why...

  7. FREEZING MICROSOFT STORE

    in Windows 10 BSOD Crashes and Debugging
    FREEZING MICROSOFT STORE: HELLOMY MICROSOFT STORE FREEZ AFTER I UPDATED NEW UPDATES.WHEN I OPEN IT, IT LOADES BUT I CANT SELECT APPS OR GAMES https://answers.microsoft.com/en-us/windows/forum/all/freezing-microsoft-store/f1f79b26-ebd4-44e5-af38-8c42b55ac31a

  8. Microsoft store keeps freezing

    in Microsoft Windows 10 Store
    Microsoft store keeps freezing: Whenever I click anything in the microsoft store app, it freezes and doesn't let me do anyhting https://answers.microsoft.com/en-us/windows/forum/all/microsoft-store-keeps-freezing/5d3ec42a-fd97-43e3-9c42-f09d13b69cf2

  9. Microsoft store freezing

    in Windows 10 Gaming
    Microsoft store freezing: Microsoft store freezing after I click on the install button for a app or game https://answers.microsoft.com/en-us/windows/forum/all/microsoft-store-freezing/26ca6d1d-0c5a-4956-9a59-345f9bba7854

  10. Microsoft Store freezes

    in Microsoft Windows 10 Store
    Microsoft Store freezes: Hi, when i try to download something from microsoft store, or change configuration, it freezes and stops working. I have tryed different solutions and nothing worked....