Windows 10: Microsoft store - HP Smart App

Hi,Wondering if I can get assistance on an issue with downloading the HP Smart App from the Microsoft store. I recently got a new printer, and as part of the set up process I'm required to download the HP Smart App. However, when directed to Microsoft store to install the app, there is no applicable button to click "install" or "download". I cleared my MS cache, tried signing in, tried signing in with a different account, and repaired the app as well but none of it worked.I also checked to see if I could download other apps from the store and apps such as WhatsApp had the "install"/ "download"

:)

 

HP SMART app - crash

Hi Blair,

Thank you for writing to Microsoft Community forum.

• Were there any changes made on the computer prior to this issue?
  

Meanwhile, you may try the troubleshooting steps listed in the articles listed below and check if it works:

• Fix problems with apps from Microsoft Store
  
• HP Smart for Windows
  
• Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.
  

Regards,

 

Unable to find HP Smart on the Microsoft Store

HP tell me that I have to install the HP Smart app to scan, but every time I click ont he link it takes me to the MS Store, and when I click "Get" it tells me that the app is not found.

Windows 10, up to date with updates. Any suggestions? I can't scan without this app.

 

microsoft app store

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