Windows 10: Microsoft store inf loading

Im trying to update my xbox app so i can get game pass but whenever i try to update my xbox app it leads me to the microsoft store which is inf loading. I TRIED EVERYTHING PLEASE HELP ME

:)

 

Microsoft Store will not load

Hi,

Corrupted system files could be the main reason why you're Store is not loading and you're getting error messages. Since you were able to perform all the steps needed and the issue still persists, we suggest following the steps below:

• Install Windows updates.
• Disable the antivirus software temporarily.
• Repair corrupted or damaged files by running the System File Checker and
  DISM tool.

These are the common troubleshooting that we need to do if the issue is still happening after performing several steps.

Kindly get back to us with the outcome.

 

Touchpad (or mouse) INF file

Hi Dave,

I could find "msmouse.inf" under the Events tab in the past and actually inserted this INF file. But, it doesn't load the touchpad driver. It seems to load "mouhid.sys" but for some reason, it doesn't show a mouse pointer on WinPE. Thanks for your suggestion though.

 

Microsoft Store App not loading

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are unable to access Microsoft Store.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type
  winver in Windows search/Run command)

• Are you aware of any changes on the PC prior to this issue?
  

However, we can try a few steps and check.



Step 1:
Reset the Windows Store Cache

Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.



Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2:
Run the Windows Store Apps Troubleshooter

Select the Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



Step 3: Running PowerShell Command

1. Press Windows + X key and select Windows PowerShell (Admin).
   
2. Copy and paste this command, then press enter:
   Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
   
3. Restart PC and check.

Step 4: New user account

If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
create a local user or administrator account in Windows 10.



Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator