Windows 10: Microsoft store infinite loading when pressing "get updates" or adding anything to library...

My button just greys out and pulses as if it's loading, or has a continue loading wheel.I have attempted to reset the Microsoft store, run the trouble-shooter program, reinstalled the windows store via powershell, and cleared the cache using wsreset.exe, but i still have the same issue. I have restarted the computer after each of these steps.

:)

 

Adding network locations to Windows Libraries

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you want to import the libraries to network location from an old machine to a new machine.

Ideally, Libraries contain files that are stored in one or more storage locations. They do not actually store these files but only monitor the folders that contain the files, and let users access and arrange the files in different ways. You can create
new libraries on a system by following the methods below.

1. Press Windows key + E to open
   File Explorer and click on Libraries.
   
2. Click on the Home tab, click on
   New item in the ribbon, and click on Library.
   
3. Name the new library and include/add folders to the new library.
   

If you want to copy the libraries from one PC to another one, the best way to do that is copying and pasting them. To do so, follow the steps mentioned below.

1. Press Windows key + R to open
   Run command.
   
2. Now type the command: %appdata%\Microsoft\Windows\Libraries
   
3. Copy the libraries, save it in a removable drive, and then paste it on another PC.
   

However, since you are working on a client PC, I would suggest you to post your query on

TechNet forums, where we have expertise and support professionals well equipped with the knowledge to assist you with your query.

Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Microsoft Store Infinite loading screen

Hi Gwy Darrel Maluya,



Thanks for your post in Microsoft Community.

I'm Mosken, I do apologize for the inconvenience that you're experiencing right now, let me help you sort things out.

According to your description, I knew that your Microsoft Store doesn't open properly, it's always stuck on the start screen and display it's loading. If my understanding is wrong, please correct me in the reply.

First of all, I suggest you try changing your DNS, as the slow page loading may be due to network issues. Win+Q to open the search box, enter 'ncpa.cpl', press Enter to open the "Network Connections" window, select your network adapter, right-click > "Properties" , double-click "Internet Protocol Version (TCP/IP)", then Set as shown below. Then try open Microsoft Store.







If that still doesn't work, you can reset your Microsoft Store (don't worry, your previously downloaded software won't disappear). Win+Q to open the search box, enter 'Microsoft store', right-click "Microsoft Store" > "More" > "App settings" > "Reset". Then try open Microsoft Store.

The above steps are provided based on the information I have learned so far, I wish that will be helpful to you. If your problem still cannot be solved by these steps, you could tell me the specific situation in the next reply. I will continue to assist you in solving the problem.



Best Regards,

Mosken - MSFT | Microsoft Community Support Specialist

 

Microsoft Store will not load

Hi,

Corrupted system files could be the main reason why you're Store is not loading and you're getting error messages. Since you were able to perform all the steps needed and the issue still persists, we suggest following the steps below:

• Install Windows updates.
• Disable the antivirus software temporarily.
• Repair corrupted or damaged files by running the System File Checker and
  DISM tool.

These are the common troubleshooting that we need to do if the issue is still happening after performing several steps.

Kindly get back to us with the outcome.