Windows 10: Microsoft Store "Install" button greyed out on certain games

Hello,


I recently have purchased a Xbox Game Pass for PC subscription and I have found that when I attempt to download a couple certain games (Such as Prey, Surviving Mars, and Metro Exodus) the install button is greyed out and doesn't let me click on it, but for other games (Gears of War 4, Halo wars 2) it works perfectly fine, I have tried to fix it using the wsreset command in CMD, to no avail.

:)

 

Windows store installation button greyed out


Hello

When I updated my ASUS Tranformer Book from Windows 8.1 to Windows 10 Home, I wanted to install certain apps. Some of them didn't work at first because of an error. Then I decided to try to install Minecraft: Windows 10 Edition, but the button was greyed out for unknown reasons. My tablet has got a x64 processor but works on a x32 OS. The game requires only x64 processor according to the specs on the store.

Thanks already for responding

 

Install Button on Microsoft Store

Hi,

Based on your post about no install button on Microsoft Store, we would like to know some additional information to better assist you with your concern:

• Does this issue happen only on that particular app only?
• Have you done any changes on your computer prior to the issue?
• Have you tried checking other apps if they don't have install button also?

We suggest that you try the troubleshooting steps provided by Anup Karkal on this

link and check if it will work.

Hope it helps. Let us know if you need further assistance.

 

Trying to install games from Microsoft Store on Windows 10

Thanks for the suggestions. I've tried each of these, with no results. I would also like to note that on the Microsoft Store app, in my library, the game is listed, however, no option to install it is given.