Windows 10: Microsoft Store is crashing and it's hidden in settings

My Microsoft Store is crashing when i try to open it and i cannot find it on settings

:)

 

Microsoft Store Fading

Hi Angela,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience you are facing. Before I suggest you some troubleshooting steps and confuse you more, can you share what exactly happens with the Windows Store?

• 
  What do you mean by fades away? Does it crash?
  
• 
  Are you not able to sign in to Windows Store? What error message do you get?
  

Please get back to us with the required information. We will be happy to assist you.

Thank you.

 

Microsoft Store keeps crashing on startup

Hi,

My Microsoft Store keeps crashing on startup.

I tried every step posted by Sumit in his post here

Redirecting

One difference is that in step 4. (Check for necessary services) I don't have "Windows Store" on the list of services, even after reinstall. (But it might be under different name as this is not an EN install)

I also tried steps from Fix Microsoft Store Crashing on Windows 10 | SoftwareKeep Including taking ownership of the WindowsApps folder

I also tried scanning drives for file system errors:

sfc/scannow

chkdsk /r /f

But issue did not improve

Tried also

Finally, I did clean install of Windows (removed all partitions and let Windows do all the job). After fresh/clean install, Microsoft Store still keeps crashing

I thought the issue might be related to my Microsoft account. So I created new one and added a user with it. When I logged in as the new user, Store is still crashing the same way.

I'm desperate. Can someone help?

Below I paste part of WuReset2.0.bat script output which had some warnings (from Sumit instruction step 3):

 

Microsoft Solitaire app crashing

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to launch Microsoft Solitaire Collection and it crashes when you launch it, we will look into this for you. However, please reply with the following details to help you with the appropriate troubleshooting steps:

• What happens when you launch Microsoft Solitaire Collection?
  
• Do you read any error message when you launch the game? If yes, what is the error message?
  
• What troubleshooting steps have you tried so far?
  

In the meantime, I suggest you to refer the troubleshooting steps mentioned in the article

Fix problems with apps from Microsoft Store and see if that helps.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator