Windows 10: Microsoft Store - Is it real or some mythical cyber entity?

Discus and support Microsoft Store - Is it real or some mythical cyber entity? in Microsoft Windows 10 Store to solve the problem; I don't generally go on the store; because frankly, I value my time and the few times I've tried using it in the past was a complete waste of it.... Discussion in 'Microsoft Windows 10 Store' started by robporetti, Mar 4, 2019.

  1. ROBPORETTI
    robporetti Win User

    Microsoft Store - Is it real or some mythical cyber entity?


    I don't generally go on the store; because frankly, I value my time and the few times I've tried using it in the past was a complete waste of it.


    However, my email and MS account is connected to my wife's surface and as she wanted to buy an app on the store, I was compelled to try to login and purchase the software...


    So two years after my first bunch of store experiences, I can state that the 2019 store is just as inept as before. After multiple login attempts where it simply says "Oops... something went wrong with our service, Pl,ease try again later..." (or something like that), I was finally able to login and attempt to purchase something.


    Next, I get a similar message while authenticating my credit card on her surface, (which was already on file from before). After the second attempt, I handed the surface back to my wife and said "sorry - try it again later."


    A few minutes later I get an email message on my desktop that says a sale went through the store - WHAT??? There was NO indication that a transaction went through at all - on each attempt... now I have to worry that they both went through. Fortunately its a $6 dollar app, so if I paid for 2 of them thats still infinitely better then spending hours sorting it out. Sad - but from my perspective, true.


    BTW: In case one of those MS MVP's puts one of their canned responses here, don't bother: I'm not looking for help. That just means more waste of my time.


    I'm doing this as a public service and as a small indulgence rant; IMHO, deserved for my frustration with MS.

    :)
     
    robporetti, Mar 4, 2019
    #1
  2. SAM02
    sam02 Win User

    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
    sam02, Mar 4, 2019
    #2
  3. PRECIOUSLEB
    PreciousLeb Win User
    Microsoft Store

    Hi James,

    To resolve your concern about Windows Store, we suggest for you to follow these steps:

    • Press Windows key + R key to open Run.
    • Type wsreset.exe and press
      Enter      .
    • Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

    Let us know how it goes.
     
    PreciousLeb, Mar 4, 2019
    #3
  4. DEEPIKA GOWDA
    Deepika Gowda Win User

    Microsoft Store - Is it real or some mythical cyber entity?

    Microsoft Store is not working

    Hi,

    Thank you for responding.

    Do let us know the exact issue you are facing in accessing the Windows Store?

    Have you tried to reset the Windows Store as stated in the above response?

    If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

    Step 1: I suggest you to run Windows Store Apps Troubleshooter
    and check.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

    1. Press
    Windows + X keys from the keyboard, click on Control Panel.

    2. In the
    Control Panel window, select Category and then select
    Large icons.

    3. Click on
    Troubleshooting.

    4. Click
    View all and then click Windows Store Apps.

    5. Click
    Next and follow on-screen instructions.

    Step 2: I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.





    Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.
     
    Deepika Gowda, Mar 4, 2019
    #4
Thema:

Microsoft Store - Is it real or some mythical cyber entity?

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