Windows 10: Microsoft Store is not showing purchased apps and games

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Microsoft Store is a platform from which you can install apps and games on your Windows 11/10 computer. Like Google Play Store, Microsoft Store also has both paid and free apps and games. You can access all your installed apps and games in Microsoft Store Library. But some users have found the purchased games missing […]

This article Microsoft Store is not showing purchased apps and games first appeared on TheWindowsClub.com.

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Store game not showing as purchased ... and not playable

Hi, RRotter,

I am an Independent Advisor and will assist you.

Have you contacted Microsoft Store about the issue?

https://support.microsoft.com/en-us/help/28808/...

Is the child signing into the device under your account with his own PIN number?

Have you checked your account to determine if the game is listed in your purchases?

Have you tried logging into your child's Store account using your PIN number instead of his?

Check the steps listed in this thread on Sharing apps with Family

https://blogs.msdn.microsoft.com/henrikn/2015/1...

Pat

 

Microsoft Store purchased apps by itself

Thank you for putting the effort and being patient to help me solve this problem, but I will not install any other third party annoying applications to stop an already annoying situation.

The solution you suggested may worked for you, but in my case,

1. I have the "Show suggestions occasionally in Start" turned off long time ago;
2. I am on the latest Windows version;
3. This automatic purchase happened today;
4. It did not install anything in my machine, so there is nothing to uninstall;
5. Although the apps are free, it
   purchased Twitter and Candy Crush Saga for me, it means I own these apps now (unwillingly), and they are in my "ready to install" list.

 

Store game not showing as purchased ... and not playable

My son purchased the Store game PuppetShow: Porcelain Smile. His account wallet showed that there was a deduction for the proper amount. His list of purchases does NOT show the purchase.

When attempting to load the game,he gets a dialog box stating "You'll need to ask an adult in your family if you can use:" <the game name>. This appears to be a common problem based on searches. This then becomes an unresolvable loop failure.

We need to have the purchased game show up and become playable.