Windows 10: Microsoft Store & Mail app not working after latest Windows 10 update

Discus and support Microsoft Store & Mail app not working after latest Windows 10 update in Windows 10 Software and Apps to solve the problem; HiAfter the latest update to my Windows 10 Laptop the Mail app doesn't work and the Microsoft Store won't open either. What is going on?... Discussion in 'Windows 10 Software and Apps' started by EGA1938, Sep 21, 2023.

  1. EGA1938 Win User

    Microsoft Store & Mail app not working after latest Windows 10 update


    HiAfter the latest update to my Windows 10 Laptop the Mail app doesn't work and the Microsoft Store won't open either. What is going on?

    :)
     
    EGA1938, Sep 21, 2023
    #1
  2. Brink Win User

    Mail app will not open on 10041.

    Hello Adam,

    This is the suggested solution below if you haven't already tried it. Microsoft Store & Mail app not working after latest Windows 10 update :)

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
    Brink, Sep 21, 2023
    #2
  3. P4-630 Win User
    Microsoft is purging a lot of low quality apps from the Windows Store

    "Microsoft is sending emails to some Windows Store developers informing them that their apps have been removed from the Store for violating its quality standards."

    "Neowin reports that app developers have been receiving these emails over the past couple of days:

    In its latest review of the Store, Microsoft is evaluating if the published apps are good enough to be listed in the Windows Store. This includes publicly available apps as well as private beta apps. Additionally, Microsoft is also asking developers to delete any promotional campaigns for their apps to prevent advertising charges. Similarly, app name reservations are also being nullified; which means that if your app is unpublished, there's no guarantee that you'll be able to republish it under the same name.

    Officially, the policies for the Microsoft Store says that apps must have "distinct and informative metadata" and "provide a valuable and quality user experience". There are also some specific standards that must be in the apps, including having a name that is not similar to another app or device, along with offering a description that is accurate about its features and functions.

    There have certainly been many Windows Store users who have complained over the years about the large number of apps published that are clones of other apps or ones that are simply poorly made. Hopefully, this new move by Microsoft will help to curb these issues, at least for now.
    "

    Microsoft is purging a lot of low quality apps from the Windows Store
     
    P4-630, Sep 21, 2023
    #3
  4. Edwin Win User

    Microsoft Store & Mail app not working after latest Windows 10 update

    Mail app will not open on 10041.

    Hey Shawn,
    I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
    Go figure!

    Store Cache - Clear in Windows 8
     
    Edwin, Sep 21, 2023
    #4
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Microsoft Store & Mail app not working after latest Windows 10 update

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