Windows 10: Microsoft Store Not opening at all, i have this problem from like 2 months. Please help me

Microsoft Store Not opening at all, i have this problem from like 2 months. Please help me

:)

 

Microsoft store opens window and then disappears.

Hi Lesleet,



Thank you for posting your query in Microsoft Community Forums. We are glad to help you.



I would suggest you to refer these methods mentioned below, and check:

Method 1:
Windows store Apps troubleshooter:

The Modern app troubleshooter can automatically identify and fix some problems with apps and the Store.

Try to run the Windows store Apps troubleshooter, the steps are mentioned below:

1. Type ‘Troubleshooting’ in the search bar and press Enter.

2. Click on ‘View all’ on the left panel of the ‘Troubleshooting’ window.

3. Click on ‘Windows store app’ and follow on the screen instruction.



If the issue still persists, follow method 2.

Method 2:

I suggest you to follow the below given steps and check if issue is resolved.

• 
  Press Windows key + R key
  to open Run
  
• 
  Type wsreset.exe and press Enter
  
• 
  Restart the PC and sign in with Microsoft User account and check if you are able to find Windows Store.
  

Hope this helps. Feel free to get back to us for further queries. We will be happy to assist.



Thanks and regards,

Jenith

 

Microsoft Store opening- Internet connection problem error code 0x80072efd

Hi Syed,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you with accessing Microsoft Edge and Windows Store with error: 0x80072efd, we will help you with this issue.

• Do let us know if you are using wired/ wireless internet connection on your device?

I suggest you to try the below and check if it helps.

Step 1: Use
Internet Connection Troubleshooter.

Internet Connection Troubleshooter find and fix the problems with connecting to the internet or to websites.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click onView all.
• Click on Internet Connection Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 2: I suggest you to clear cache and cookies from the Microsoft Edge browser.

Steps:

• Open Microsoft Edge, click on
  More Action at the right top corner.
• Click on Settings, click on
  Choose what to clear under Clear browsing data.
• Select the Browsing history, caches and cookies and hit
  Clear.
• Close the browser and try to open it again.

Step 3: Run WSReset.exe .

• Press Windows+R key to open Run box
• Enter wsreset.exe in the Run command and then tap or click
  OK.
• Restart your computer and check.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.

 

Microsoft Store > Apps > iMobContact > version problem

Hello Yann,

Thank you for the reply.

I suggest you to follow below mentioned steps and see if that helps.

Step 1: Check updates in Microsoft store:

1. Open Microsoft store.
   
2. Top right hand corner select ‘Downloads and updates’.
   
3. Click on updates for ‘IMob contact’.
   
4. Once all the updates installed, restart the computer.
   

Step 2: Uninstall the application using PowerShell command.

1. Click on ‘Start button’ and type ‘PowerShell’.
   
2. Right click on ‘PowerShell’ and select as ‘Run as administrator’.
   
3. Once you see a ‘PowerShell Window’, copy paste the below mentioned command line:
   

Get-AppxPackage *Imob* | Remove-AppxPackage

1. IMob application will be uninstalled successfully.
   
2. Restart the computer to effect the settings.
   

Note: If the package full name is too long, you may use wildcard selectors to uninstall any application found in the wildcard.

For example: Get-AppxPackage *officehub* | Remove-AppxPackage

Step 3: Once after following
step 2, try to download the 'IMob contact' application from store and see if that helps.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes or No’.

Harish

Microsoft Community – Moderator