Windows 10: Microsoft Store not Working - Says there is no Internet Connection when there is a connection.

The Microsoft Store" app is not working. It keeps saying that I'm not connected to the Internet. I am. Antivirus/Firewalls turned off to check. I ran wsreset.exe. I removed app via PowerShell and added it again. Nothing works. I opened a case with Microsoft support and uploaded screenshots, and ALL of the log and diagnostic files that were created....ONLY to be told that I need to call Microsoft Store support. I was transferred to them....ONLY to be told...use the website for support. I went to the website and it to me to contact my system admin to open a case...I contacted myself and

:)

 

Network Settings says No Internet Connection, But...


I've tried unselecting the option but I didn't fix the issue - nor could I see why it would.

The following things connect to the internet fine:

• Microsoft Edge (new IE)
• Chrome
• Skype
• Steam's browser and Steam multiplayer games
• League of Legends launcher, patcher, PVP.net and game client
• Battle.net
• Pretty much everything

What doesn't work:

• Network Center (says I'm not connected)
• Windows Live Mail (logging in)
• Outlook (logging in)
• Notepad 8 (logging in)
• User Accounts (logging in)

The issue seems to affect any Microsoft product that tries to connect to Live.

 

Cant get Cortana to work, says it's not connected to the internet.

Hello ,

Your question on Microsoft Community has received a reply from Joy Kemprai.

Title:
Cant get Cortana To work



Reply

Hi John,

Thank you for posting your query in Microsoft Community.

I understand the issue that you are facing currently, and we in Community will try to resolve your issue the best way we can.

Before I can provide you any assistance, I would like you to answer the question below:

1. Do you that an un-interrupted internet connection?

2. Is your web browser working properly?

I suggest that you perform the steps below and check if the issue persist:

Step 1: Disable Proxy

Sometimes using proxy to connect to the internet may cause issues while connecting to the network.

Follow the steps below to disable proxy:

• Press “Windows Key” + “R”.
• Type “inetcpl.cpl”.
• Go to Connection.
• Click on LAN Settings.
• Check the box which says Automatically detect settings.
• Uncheck the box under Proxy server.

Step 2: Run Internet Troubleshooter.

Though you are able to use internet, there could be some problems or some settings which could have stopped Windows services to connect to the internet.

I suggest you to run the Internet connection troubleshooter to fix such issues, follow the steps below:

• Press Windows key + R
• Type Control
• Click on Troubleshooting
• Click on Connect to the internet
• Click on Next and follow the On-screen instructions.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

I have done all the above and have a 50mbps connection. Help. Thank You

 

Microsoft Store Says not Connected to the Internet

Hi,

So basically when I try to launch the Microsoft Store, it says "Check your connection. Microsoft Store needs to be online. It looks like you're not." And then it displays an error code of Code: 0x80072EFD. This is having an affect on other apps I have downloaded
from the store, saying that I don't have internet connection, even though I do have clear and full connection, as I am writing this message. I have tried troubleshooting my internet connection, updating my computer, doing that cache reset thing, and nothing
seems to work. Sometimes when I troubleshoot, it says that I am not logged into my Microsoft Account, and I double check online and even on my settings on my computer and I am definitely logged in. It's just very frustrating and I am hoping there is something
that I missed or am not doing that can help resolve this issue. Thanks in advance!

Terese