Windows 10: Microsoft store Roblox bug

Roblox from the Microsoft store thinks I'm playing on my phone. That's why I'm having some difficulties. Shift lock does not work, sometimes the fps drops very badly to 3-5 and I get kicked out of the game for bad internet but my internet is good. Also on the screen appear buttons like on the phone. Help

:)

 

Roblox On the Microsoft Store

Hey there, Player101par

Welcome to the Microsoft Community forums.

It looks as though the App packages for Roblox may still be on your device, which is why it is not installing.

Please can you:

• Press Win key & R together,
• Type: wsreset
• Press enter

Then try again at launching Windows store and downloading Roblox.

Hope this helps,

Regards,

 

Roblox from Microsoft Store error

Dear Fran,



I'm glad to see you in Microsoft Community.



May I ask if by update you mean a system update or a Roblox app update? I can understand that it must be a difficult situation for you when things don't work as expected. However, let's follow these methods and check if they work.



1. Microsoft Store Cache Cleanup

• Right-click the Start icon and select "Windows Terminal (Administrator)" -> Enter: wsreset.exe
  

2.Reset Microsoft Store

• Open "Settings" -> Applications -> Applications and Features -> Find "Microsoft Stroe", select -> "Advanced Options" and reset
  

3. Uninstall and reinstall Roblox

• Download it on the internet and use roblox from your browser and try to see if the problem persists.
  
• You need to uninstall roblox in the application settings (Settings -> Apps -> Apps & features -> find the roblox app inside the right input box and click uninstall), then click on the link here, click on the game and it will ask you to install roblox.
  

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.



If there is anything not clear, please do not hesitate to let me know.



Best regards,

Zoee | Microsoft Community Support Specialist

 

Microsoft Store says Roblox is "owned" but there is no trace of Roblox on my laptop

I am trying to download the Roblox app onto a new laptop.

Microsoft Store says that i now "own" Roblox.

There is no evidence of Roblox on my laptop.

I have followed every step in this article, but these steps have not helped:

Can't install the app, it shows "owned", but I don't - Microsoft Community

Please can someone help.