Windows 10: Microsoft store Roblox mouse glitch

The reason I downloaded Roblox from the Microsoft store is because when I open the Roblox exe it says "an unexpected error occurred and Roblox needs to quit, were sorry!" So this made me download it from the Microsoft store, I am playing on a Windows gaming laptop that used to run Roblox completely fine. but now the mouse lags when I use an external mouse and not my trackpad I have no idea why.

:)

 

Mouse glitch in roblox Microsoft

In roblox microsoft, when i hover and hold the left mouse button, when i move the mouse again to the right, it teleport to the right. Hope the helping. This is my video.

mouseglitchrobloxmicrosoft

 

Mouse glitch in roblox Microsoft

Hello, I'm Louie, and I'm happy to help you today. Hope you're doing well and safe there. I'm sorry that you're having trouble with Roblox. I would suggest you to try each solution below to fix the issue.

Solution 1 - Run Windows App Troubleshooter:

Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

Solution 2 - Check for App Updates in MS Store Hub (three dots at top right of Store app) > Downloads & Updates.

Solution 3 - Try to Reset or Repair the game

Go to Windows Settings > Apps > Apps & Features > [Name of App] > Advanced Options > Reset or Repair. Restart PC.

Solution 4 - Uninstall the app then restart PC, reinstall the app from MS Store Hub (three dots at top right of Store app) > My Library.

If issue still continues try the solutions on the thread and support article below.

https://answers.microsoft.com/en-us/windows/for...

https://support.microsoft.com/en-us/topic/troub...

Hope this helps and looking forward for good results.

Kind regards,

Louie

 

Roblox On the Microsoft Store

Hey there, Player101par

Welcome to the Microsoft Community forums.

It looks as though the App packages for Roblox may still be on your device, which is why it is not installing.

Please can you:

• Press Win key & R together,
• Type: wsreset
• Press enter

Then try again at launching Windows store and downloading Roblox.

Hope this helps,

Regards,