Windows 10: Microsoft Store says I purchased app when I did nothing of the kind

Discus and support Microsoft Store says I purchased app when I did nothing of the kind in Windows 10 Software and Apps to solve the problem; I installed windows 11 upgrade. The pinned display showed AdobeExpress Icon amongst many others. I clicked on this to see what happened - which did... Discussion in 'Windows 10 Software and Apps' started by Scragga###, Jun 10, 2022.

  1. SCRAGGA###
    Scragga### Win User

    Microsoft Store says I purchased app when I did nothing of the kind


    I installed windows 11 upgrade. The pinned display showed AdobeExpress Icon amongst many others. I clicked on this to see what happened - which did seem to be much. Then I got rid of it as not relevant selected uninstall . Microsoft Store now shows that I purchased it. This is not true. Is this a scam. I can see it is currently free, BUT I did not make any commitment to procure and do not want any future liability. How do I get rid. Also something I'd never heard of called ClipChamp - same thing has happened. Simply clicking on an app does not signify intent to purchase!!!.

    :)
     
    Scragga###, Jun 10, 2022
    #1
  2. KROLLO
    krollo Win User

    Cannot activate Win10 Pro after Microsoft Store app purchase

    Hello guys,

    My laptop came pre-installed with Win10 Home 64bit and I recently purchased a Win 10/11 Pro licence from the Microsoft Store app. Unfortunately, having some issues activating the digital licence for Win10 Pro.

    Here is the situation:
    • Logged into Microsoft account used for the purchase (also received the email receipt of the purchase)
    • Already connected to stable internet

    What I tried so far:

    Entering the Win10 Pro generic key:



    Received error 0x800700005:


    Microsoft Store says I purchased app when I did nothing of the kind [​IMG]


    Clicking Close returned another error 0xC004F034:


    Microsoft Store says I purchased app when I did nothing of the kind [​IMG]


    Clicking Troubleshoot re-activated my Win10 Home so still not on Pro.

    Thanks for any help.


    [FIXED]

    Win 10 Pro suddenly became Win 10 Ent from MS Store app:
    Jump to solution - Cannot activate Win10 Pro after Microsoft Store app purchase

    Sources:
     
    krollo, Jun 10, 2022
    #2
  3. VLADIMIR MI
    Vladimir Mi Win User
    Unable to purchase app in store

    Hello Nraina thank you for posting.

    Here are some suggestions you can try in order to solve this issue.

    • I would suggest you log with your Microsoft Account on
      https://account.live.com make sure your birth date, time&date and the time zone are correct.

    • If you are having this issue on your Windows Phone, please check the time and date on the phone as well (<<settings <<time&date) and set them on manual.

    • Please also log with the same Microsoft account to
      http://www.xbox.com       and make sure you have created you Gamertag.

    • As a last step, please just do a soft reset of the phone (if the issues are on you r Windows Phone)
    Press and hold the Power and Volume down buttons for 20 seconds, until the phone vibrates. Once it vibrates, release the buttons and the phone should restart.

    Here is another forum posting that might be helpful.

    http://answers.microsoft.com/en-us/...ws-store/6f0ee18e-c21a-4fd5-a772-1cd6042d3349

    Kind Regards
     
    Vladimir Mi, Jun 10, 2022
    #3
  4. SUBHASH BOIPAI
    Subhash Boipai Win User

    Microsoft Store says I purchased app when I did nothing of the kind

    microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Jun 10, 2022
    #4
Thema:

Microsoft Store says I purchased app when I did nothing of the kind

Loading...

  1. Microsoft Store says I purchased app when I did nothing of the kind - Similar Threads - Microsoft Store says

  2. where did my app go that i purchased from microsoft store

    in Windows 10 Gaming
    where did my app go that i purchased from microsoft store: Hello, I purchased an app and when I looked on my laptop to find it, it was not anywhere to be found except for the invoice in my Email. There is no email to contact them. I paid with a card and want to be sure that they do not share my info. The app is CIRCUIT EXPLORE not to...

  3. where did my app go that i purchased from microsoft store

    in Windows 10 Software and Apps
    where did my app go that i purchased from microsoft store: Hello, I purchased an app and when I looked on my laptop to find it, it was not anywhere to be found except for the invoice in my Email. There is no email to contact them. I paid with a card and want to be sure that they do not share my info. The app is CIRCUIT EXPLORE not to...

  4. I accidently purchase an App in Microsoft Store

    in Windows 10 Gaming
    I accidently purchase an App in Microsoft Store: Hello,I went to check the prices of the app, and when I clicked, it completed the purchase with the associated card. Could you please let me know how to get a refund?...

  5. I accidently purchase an App in Microsoft Store

    in Windows 10 Software and Apps
    I accidently purchase an App in Microsoft Store: Hello,I went to check the prices of the app, and when I clicked, it completed the purchase with the associated card. Could you please let me know how to get a refund?...

  6. Microsoft Store says I purchased app when I did nothing of the kind

    in Windows 10 Gaming
    Microsoft Store says I purchased app when I did nothing of the kind: I installed windows 11 upgrade. The pinned display showed AdobeExpress Icon amongst many others. I clicked on this to see what happened - which did seem to be much. Then I got rid of it as not relevant selected uninstall . Microsoft Store now shows that I purchased it. This...

  7. I did not receive the item I purchased digitally from Microsoft store

    in Microsoft Windows 10 Store
    I did not receive the item I purchased digitally from Microsoft store: I bought Robux form Microsoft store for $10 it said to log into my account using a Microsoft Device then I would receive 800 Robux upon logging into my account I did not receive 800 Robux Please contact me so we can get this issue resolved...

  8. Microsoft Store saying I bought apps I never did

    in Microsoft Windows 10 Store
    Microsoft Store saying I bought apps I never did: So, I recently opened my xbox app at the "My Games" section and it showed that I owned Candy Crush Saga on my PC. When I opened my PC and went to the Microsoft Store. The "Downloaded" page showed me that I had bought Candy Crush and Tweeter seconds ago, which confused me...

  9. Microsoft Store purchase will not run, says it is not a verified app?

    in Microsoft Windows 10 Store
    Microsoft Store purchase will not run, says it is not a verified app?: I installed an app on my child's computer, "GIMP 2.10 Store Version" and everytime she tries to run it, it says it isn't a verified app from the Microsoft Store. But that's where I downloaded it from. Even launching it from the Store has the same result. Her PC is in S mode...

  10. Microsoft Says I Own An App I never Purchased

    in Windows 10 Software and Apps
    Microsoft Says I Own An App I never Purchased: I looked in my Microsoft Library, and it says I purchased an app Candy Crush Saga either "minutes ago" or on the 20th of December, 2019. But I never purchased this app, nor made any purchases on those specified times. Has my account been hacked?...