Windows 10: Microsoft Store says that my system is not supported on Sea of Thieves

Discus and support Microsoft Store says that my system is not supported on Sea of Thieves in Windows 10 Gaming to solve the problem; Hello,My Setup:GPU: 4070CPU: i5-12600kfRAM: 64GB DDR4 3200mhz2x M.2 SSD 250GB and 1TB1x Hard drive 1TB850w Power SupplyMainboard: MSI PRO Z690-A... Discussion in 'Windows 10 Gaming' started by Alexander Peximetzoglou, Feb 18, 2024.

  1. ALEXANDER PEXIMETZOGLOU
    Alexander Peximetzoglou Win User

    Microsoft Store says that my system is not supported on Sea of Thieves


    Hello,My Setup:GPU: 4070CPU: i5-12600kfRAM: 64GB DDR4 3200mhz2x M.2 SSD 250GB and 1TB1x Hard drive 1TB850w Power SupplyMainboard: MSI PRO Z690-A DDR4I've tried reinstalling the store, clearing the cache, but nothing seems to help. I'm also running the newest Windows 11 Version 23H2.Screenshots: https://snipboard.io/uTHbd3.jpg https://snipboard.io/T80Jen.jpg https://snipboard.io/YsIAak.jpg https://snipboard.io/bXPDR2.jpg

    :)
     
    Alexander Peximetzoglou, Feb 18, 2024
    #1
  2. MALA_S
    Mala_S Win User

    Unable to download Sea of Thieves from Store

    Hi,

    Thank you for the reply.

    Kindly follow the below steps.

    Step 1: Launch Microsoft Store and click on the Account icon on the top right corner of Microsoft Store.

    Step 2: Enter the email address that you used during the purchase of Sea Of Thieves game. (The email address that you have received as purchase verification mail for Sea Of Thieves).

    Step 3: Once you have logged into Microsoft Store, search for Sea Of Thieves game by clicking on the Search bar on the top right corner of Microsoft Store.

    Step 4: Select the Sea Of Thieves game, download and install.

    Regards,

    Mala.S

    Microsoft Community - Moderator
     
    Mala_S, Feb 18, 2024
    #2
  3. GENEVIEVE CRI
    Genevieve Cri Win User
    I cannot download Sea of Thieves on PC from microsoft store.

    Hi Christopher,

    Sorry for the delayed response. We identified this issue regards downloading Sea of Thieves from Windows Store App and we still working on it to fix the problem. As a workaround, we suggest following the steps below:

    • Cancel all existing download on the Store app.
    • Start the download of Sea of Thieves once again.
    • As soon as the download starts, immediately restart the computer.
    • After the reboot, do not launch the Store app instead wait for the passive download which you can check in the Action Center. Then it will automatically install by itself and then open the game without any issues.

    For any results, please let us know.
     
    Genevieve Cri, Feb 18, 2024
    #3
  4. SRIMADHWA_B
    Srimadhwa_B Win User

    Microsoft Store says that my system is not supported on Sea of Thieves

    Sea of Thieves not available?

    Hi HideTheHorizon,

    Thank you for posting your question in the Microsoft Community Forums.

    Appreciate your efforts to work on this issue.

    I can understand the situation must be difficult for you when the Microsoft Store app doesn't work as it should.

    • Have you signed in to the same account that was used for purchase?

    Suggest you to refer to the following information from this article
    "To find out what regions you can purchase Sea of Thieves in, and what languages are currently supported refer to the useful articles on the Sea of Thieves".

    Sea of Thieves FAQ: Xbox Support

    Troubleshoot problems with Xbox Play Anywhere games:
    Xbox Support

    Hope this helps and let us know how it goes.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Feb 18, 2024
    #4
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Microsoft Store says that my system is not supported on Sea of Thieves

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