Windows 10: Microsoft store thinks i have less ram than reality

The microsoft store doesn't let me install an app because it thinks I have less than 8gb of ram

:)

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Windows Mixed Reality HP Disconnects Upon Visor Lift

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the difficulties you are facing with the HP Windows Mixed Reality device and we appreciate your effort for providing the information on the issue. In order to get clarity and to assist you accordingly, please reply with the answers to
the questions below.

• What is the make and model of the PC?
  
• What is the model number of the Windows Mixed Reality HP device?
  
• Did you check the Windows Mixed Reality
  HP on a different computer?
  
• Are you aware of any changes in the PC prior to this issue?

However, we would suggest you to perform these methods and check if the issue persists.

Method 1: Troubleshoot
Mixed Reality headset displays

We would suggest you to perform the steps as referred under Mixed Reality headset display in this article:
Troubleshooting Windows Mixed Reality.

Method 2: New user account

This issue may be due to a profile corruption. Hence, in order to eliminate possibilities, we would suggest you to create a new user account and check. Follow the steps from the article

Create a local user or administrator account in Windows 10 to create a new user account.

We await your response.

Aditya Roy

Microsoft Community – Moderator

 

Mixed reality portal can not open but headsets working fine

Thank you for updating us. We've already tried multiple troubleshooting steps and the same issue still persists. In this case, let's run the
Windows Mixed Reality PC Check. This app is the best way to make sure your PC is ready to run Windows
Mixed Reality. Also, we have to make sure that we are currently using the latest Windows build and version.

For more info, refer to this article: Minimum PC hardware guidelines.

Once the required specification met, we suggest to uninstall and re-install the Windows Mixed Reality.

To uninstall:

• Select Start, then click Settings.
• Click Mixed reality, then select Uninstall.

Make sure to disconnect your headset from your PC and close Mixed Reality Portal before uninstalling. To install it, go to Microsoft Store and download the Windows Mixed Reality.

We look forward to your response.