Windows 10: Microsoft Store unable to open or download

I am trying to download the Microsoft Store app on my Windows 11 and I keep getting a pop up that says, we cannot open this ms store link. and that I need a new app. When I go to the Microsoft store on the internet, I click install but nothing happens. I just want to get the snipping tool/screenshot tool. I cannot install anything from the Microsoft store on the internet and cannot access the app on my computer.

:)

 

unable to download itunes from microsoft store

I am unable to download the itunes app on to my pc from the Microsoft store. I select itunes, I get to the itunes app page and click "download now." When I do this, it opens a new Microsoft Store window listing a whole bunch of "Essential Apps." I scroll down the list of "essential apps," find itunes again and select it, which brings me back to the same itunes download page I started with. But when I select "download now" it just opens up the "Essential Apps" window again. What am I doing wrong?

Windows Version 1909 (OS Build 18363.1198)

 

Unable to download app from Microsoft Store

It seems that this is a Chrome issue. Have you tried resetting Chrome?



On the other hand, we suggest that you open Microsoft Store app instead of opening Store through Chrome. The following are steps on how to open Microsoft Store on Windows 10:

• To open Microsoft Store on Windows 10, select the Microsoft Store icon on the taskbar.
• If you don't see the Microsoft Store icon on the taskbar, it might have been unpinned. To pin it, select the Start button, type
  Microsoft Store, press and hold (or right-click) Microsoft Store, then choose More > Pin
  to taskbar.
• If Microsoft Store won't launch, get more info at Microsoft Store does
  not launch.

Regards.

 

Unable to download apps from Windows Store

Hi Nishadha,

Thank you for posting in Microsoft Community, we appreciate you interest in Windows 10.

I understand the inconvenience that you are unable to download Apps from Windows Store, we will help you to resolve this issue.

• Kindly let us know if you are able to see any error message/ notification.

I suggest you to login through administrator Microsoft Account and perform the below steps and check if it helps:

Step 1: Re-register the Store App and check.

• 
  Right click on Start button on the desktop and select
  Command Prompt (Admin).
  
• 
  Here, User Account Control window pops up and click on
  Yes to open Command Prompt with administrator privileges.
  
• 
  Type the below command in the Command Prompt:
  

• 
  powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
  

Hope it helps. Kindly update the status of this issue, we will be happy to help you.