Windows 10: Microsoft store was blocked on my personal admin account by school account, after removing...

as the title says, microsoft store got blocked my former school account and even after removing that account it still says that "this place is locked, contact a system administrator"

:)

 

Microsoft store was blocked on my personal (admin) account by school account, after removing said school account it is still blocked

Thank you very much for reaching out! As an Independent Advisor and fellow Microsoft user, I'm more than happy to assist you.



There are several steps you can take to resolve the issue. Here are some potential solutions:

1. Check and Remove School Account

Ensure that the school account is completely removed from your system:

• Open the Settings app.
  
• Go to Accounts.
  
• Select Emails and Accounts and check if the school email is listed there.
  
• Select Access Work or School and ensure the school account is disconnected.
  

2. Modify Group Policy Settings

Check if the Microsoft Store is blocked via Group Policy:

• Press Win + R, type gpedit.msc, and press Enter.
  
• Navigate to User Configuration > Administrative Templates > Windows Components > Store.
  
• Double-click on Turn off the Store application and set it to Not Configured or Disabled.
  
• Repeat the same steps under Computer Configuration.
  

3. Modify Registry Settings

Ensure that the registry settings are not blocking the Microsoft Store:

• Press Win + R, type regedit, and press Enter.
  
• Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsStore and HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\WindowsStore.
  
• If you see a value named RemoveWindowsStore, right-click on it and select Delete.
  

4. Check AppLocker Rules

Ensure that AppLocker is not blocking the Microsoft Store:

• Press Win + R, type secpol.msc, and press Enter.
  
• Navigate to Application Control Policies > AppLocker > Packaged app Rules.
  
• Look for any rules that deny access to the Microsoft Store and either delete them or change the action to Allow.
  

5. Reset Microsoft Store

You can try resetting the Microsoft Store:

• Open Settings.
  
• Go to Apps > Apps & features.
  
• Find Microsoft Store in the list, click on it, and select Advanced options.
  
• Click on Reset.
  

6. Use Command Prompt to Remove Policies

Run the following commands in an elevated Command Prompt to remove any policies that might be blocking the store:

After running these commands, restart your PC.

If none of the above solutions work, it may be necessary to contact your former school's IT department for further assistance, as they may have specific policies or settings that need to be adjusted.

By following these steps, you should be able to unblock the Microsoft Store on your personal account. If you decide to reset Windows, ensure you back up all important data before proceeding



Please feel free to reach out if you require any additional assistance. I'm here to help!

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Microsoft store was blocked on my personal (admin) account by school account, after removing said school account it is still blocked

as the title says, microsoft store got blocked my former school account and even after removing that account it still says that "this place is locked, contact a system administrator"

i've tried everything i could find on the internet but nothing worked, now i'm thinking about resetting windows whilst keeping all apps and settings, i don't know if that could solve my problem or not but that seems the best option