Windows 10: Microsoft store, Why am i shut out of changing my own internet settings?

after a recent update I found I could no longer play MP4 files I had saved when I was offline. I read that I needed to change my "Online permissions" in the Microsoft store app. When i try I am told I can only make changes 3 times a year and that I have exceeded my limit. This is impossible since I never use the Microsoft app store and have never attempted to change my settings ever. Why am i shut out of changing my own settings? How do I fix this?

:)

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Microsoft Store opening- Internet connection problem error code 0x80072efd

Hi Syed,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you with accessing Microsoft Edge and Windows Store with error: 0x80072efd, we will help you with this issue.

• Do let us know if you are using wired/ wireless internet connection on your device?

I suggest you to try the below and check if it helps.

Step 1: Use
Internet Connection Troubleshooter.

Internet Connection Troubleshooter find and fix the problems with connecting to the internet or to websites.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click onView all.
• Click on Internet Connection Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 2: I suggest you to clear cache and cookies from the Microsoft Edge browser.

Steps:

• Open Microsoft Edge, click on
  More Action at the right top corner.
• Click on Settings, click on
  Choose what to clear under Clear browsing data.
• Select the Browsing history, caches and cookies and hit
  Clear.
• Close the browser and try to open it again.

Step 3: Run WSReset.exe .

• Press Windows+R key to open Run box
• Enter wsreset.exe in the Run command and then tap or click
  OK.
• Restart your computer and check.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.