Windows 10: Microsoft Store Will Not Launch

thefonebug71 · Sep 9, 2017

Hi.

When downloading an app, I checked the box to not open the Store app when clicking an available app. I thought it would give me an alternative and that I could easily change the choice back if needed. That is not the case.

I've tried the advice I found so far, deleting the local cache and running commands in the PowerShell and they haven't worked.

Does anyone have an idea to get me back to opening the Store? Right now it just hangs if I launch it and it does nothing when I click Free at the app download GUI.

Thanks for your help.

kev

:)

BananaBender92 · Sep 9, 2017

Microsoft Store will launch apps but all games on game pass will launch then suddenly close

as stated above the apps will launch fine but any game i download from game pass will not work

Rohn007 · Sep 9, 2017

Microsoft Store will launch apps but all games on game pass will launch then suddenly close

Here are some trouble shooting techniques you can try

2016 07 19- 5 TIPS TO FIX WINDOWS STORE AND APP ISSUES IN WINDOWS 10
5 Tips to Fix Windows Store and App Issues in Windows 10

Restart the computer
Win Store Trouble Shooter
Clear store Cache (WSReset.exe)
Reset Windows update (use the tool in the following link)
Reg hack for Connection errors
Re-Register the Store

Here are some additional instructions for the 5 tips defined in the article above

Remember to test the problem applet between each of the steps.

#0 RESTART THE COMPUTER
Simply restarting the computer is one of the simplest trouble fixes we have. But it is all too often forgotten or skipped. Too often programs get “confused”. While restarting the program may clear the confusion, sometimes they have an unseen compenent constantly running in the background. The easiest way to reset them is to restart the computer.

#1 MS DOWNLOADABLE WIN10 STORE APP TROUBLE SHOOTER
http://aka.ms/diag_apps10

https://support.microsoft.com/en-us/help/4027498/windows-run-the-trouble shooter-for-windows-apps

Note: both of these links above should take you to download the same diagnosis “CAB” file.

Use the built in Trouble shooter

Go to Settings > Update & security > Troubleshoot
Scroll down to the bottom
Click Windows Store Apps

#2 WSRESET.EXE – CLEAR AND RESET STORE CACHE
How To Clear & Reset Windows Store Cache In Windows 10

Run as Admin.

Be sure to run the WSReset (Windows Store Reset) program AT LEAST 5 times. It appears to fix one problem per run, SLOWLY working thorough multiple problems in subsequent runs. Unfortunately the tool is poorly written so it gives the user no indication of what it is doing or if it was successful or not. All you can do is run it several times in the hope that you run it often enough for it to clear all of the problems.

#3 MANUAL RESET WINDOWS UPDATE SUBSYSTEM

If the problems remain, you have to revert to a manual process to reset Windows Update
Check that System Restore is turned on and configured

How to turn on System Restore in Windows 10 to protect against bad updates

Why and How to Enable System Restore in Windows 10

Create a System restore point. (https://support.microsoft.com/en-us/help/4027538/windows-create-a-system-restore-point )

Use the following process to effectively delete the folders used by Windows Update:

Follow the instructions in this page: https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components - How do I reset Windows Update components? (Win7-Win10)

The first paragraph in the above process includes a link to the Windows update troubleshooter. Make sure to run through it also.

How to Fix Win Update Errors
This is a Video of manual process very similar process to the one described in the link to KB971058 (above)

After doing the process in the above link, including restarting the computer Check for outstanding updates:
. – in start menu search for Windows Update
. - click on “Check for Updates”
. – updates are often sequention, they require an earlier one to be present before being installed. So you should repeat checking for updates until you get no more updates

*********************
Simple, 1st Step in Windows Trouble Shooting – Chkdsk / sfc / Dism Code 8007007E

TechNet Reset Windows Update Agent Windows Update Reset batch tool made by MS for XP up to Win10 Creator. Altertnate Windows Update Reset tool to the process in KB 971058.

******************************************

Hidden text short version
#A: Start a command prompt in Administrator Mode:

. In start menu search for CMD
. Right click on it
. Select “Run as Administrator”

#B: Stop various update related Windows services

To do this, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Restart your computer after disconnecting from the Internet.

Then type the following commands at a command prompt. Press the “ENTER” key after you type each command.
. net stop wuauserv
. net stop cryptSvc
. net stop bits
. net stop msiserver

#C: Rename the folders used by Windows Update:

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old

Reconnect to the internet

#D: Restart the services:

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

#E: Restart the computer:

Reboot the computer
open Windows Update
click Check for updates.

****************************

8 MICROSOFT STORE ERRORS AND HOW TO FIX THEM
8 Microsoft Store Errors and How to Fix Them
Joe Keeley February 15, 2018 5 minutes
<snip>
The Windows Store, recently rebranded as the Microsoft Store, is the official marketplace for downloading games, apps, themes, and more. It’s not uncommon for it throw out errors, many of which are hard to resolve. We’re here to help.

Whether your Store is apparently missing, has a damaged cache, stuck downloading, or something else entirely, we’re here to offer all sorts of solutions that should hopefully get everything sorted.

. 0. Windows Store Apps Troubleshooter: Start trouble shooting with the Store troubleshooter (find it here: https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
. 1. Windows Store Won’t Open: If the Store won’t open at all, let alone give you an error message
. 2. Windows Store Cache May Be Damaged: try clearing the cache.
. 3. Windows Store Is Missing: f you can’t find the Store anywhere on your system then you’ll need to reinstall it.
. 4. Windows Store Download Is Stuck: If your applications won’t download or update properly, first check that you’re not trying to install them to an external hard drive.
. 5. Error Code 0x80072EFD: This error will appear when the Store is having network issues.
. 6. Error Code 0x80072EE7: This particular error code claims that the server has stumbled. It’s a network issue
. 7. Error Code 0x8000ffff: This error will appear in the Store and say that the page can’t be loaded.
. 8. Error Code 1: This is a very curious one. It’s the first error code and will appear when you try to launch the Store.

</snip>

RE-INSTALL ALL STORE APPS USING POWERSHELL

…* In the Start Menu, search for PowerShell
…* right click and select "Run as Administrator" option.
…* Enter the following commands one by one in the PowerShell window:

……… reg delete “HKCU\Software\Microsoft\Windows NT\CurrentVersion\TileDataModel\Migration\TileStore” /va /f

……… get-appxpackage -packageType bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + "\appxmetadata\appxbundlemanifest.xml")}

……… $bundlefamilies = (get-appxpackage -packagetype Bundle).packagefamilyname

……… get-appxpackage -packagetype main |? {-not ($bundlefamilies -contains $_.packagefamilyname)} |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + "\appxmanifest.xml")}

RESET ALL STORE APPS / REREGISTER / APPS MISSING FROM WIN START MENU
Re-register all store apps, so they appear again in start menu. For that, open a PowerShell window as Administrator. Copy and paste the following line into the PowerShell window and press Enter:

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose }

Note: if you re-register all applications, all your apps are back, however all your pinned apps will be reset (the right panel will be empty) so you need to re-pin everything that you want. Personnaly I did a screen capture before, to remember what I pinned and where (use the “snipping tool” in startmenu/windows accessories, with a delay to be able to open the start menu before the capture)
Click to expand...

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