Windows 10: Microsoft Store won't download anything - and runs very slowly. Any idea how to fix this?

The message on the download is ""Something happened on our end"

:)

 

microsoft store games won`t play

when I download a game from the Microsoft store it won`t play

the splash screen appears then goes

I have a core i5 with an nvidivia graphics card I tb hdd and 8 gb ram

I have tried the diagnostic for microsoft store and it say cache may need fixing.

 

Downloading is Slow from Store.

Hi Mihir,

Thank you for posting your query in Microsoft Community.

From the description, I understand that Windows store downloads slowly.

Step 1:

I suggest you to clear Windows Store cache and check if it helps.

Follow the steps below:

• Press Windows logo key + R.
• Type wsreset.exe on Run window and press enter.
• Check if issue persists.

You may try the following steps and check:



Step 2:

Try to run the sfc scan and check if the Windows store downloads faster:

Run a System File Checker (SFC) scan to check for any file corruption.
SFC scan will scan for corrupt system files on the computer and repair them.

• Press Windows key + X, click
  Command Prompt (Admin).
• In the Command Prompt, type the following command, and then press ENTER:
  
  sfc /scannow

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we’ll be glad to assist you.

 

Windows 10 Store won-t open

Hi Mateo,

Thank you for posting your query in Microsoft Community.

I suggest you to reset Windows Store Cache and check if it helps.

• 
  Press Windows Key + R key to open run box.
  
• 
  Type WSReset.exe and hit Enter.