Windows 10: Microsoft Sudoku has stopped giving me credit for winning a daily game

For the last 5 days, Microsoft Sudoku has stopped recording that I won the daily challenge. I win and it shows that I won, then close the program and open it again and those winning games are no longer there.


I have been playing this game daily for the last couple months, I bought the subscription.


I have uninstalled the game and installed it again and it does the same thing.


Doyle

:)

 

Microsoft Daily Challenge Sudoku

Hi Mary,

There are many possible reasons why you are experiencing issues with Microsoft Sudoku Daily Challenges. It is possible that the app needs an update or an error with the in-game server. To properly isolate your concern, please provide us the following information:

• Did the issue start after an update?
• What troubleshooting steps have you tried so far to resolve the issue?
• Does the same issue occur on your other apps?

In the meantime, we suggest that you install all the critical and important Windows Updates on your PC by following the steps on this

link. You can also check for new app updates on Windows Store by performing the steps on this

link.

 

microsoft sudoku daily challenges

Hi Ebrobinson,



Thank you for writing to Microsoft Community Forums.



I understand the inconvenience you are facing with daily challenges with Microsoft Sudoku.



To troubleshoot regarding any issues with the apps which are installed from Microsoft store, I suggest you to refer the article
Fix problems with apps from Microsoft Store.



However, if the issue with the daily challenges still persists, I suggest you to refer the section “What do I do if I’m having trouble with a Daily Challenge?”
From the article Microsoft casual games FAQ.







Hope it helps.





Muralidhar

Microsoft Community Moderator

 

Microsoft Sudoku Daily Challenge game crashes during the game.

Hi LJamesBlythe,

Having a corrupted game file is one of the potential reasons why Microsoft Sudoku crashes when playing. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

• When did the issue start?
• Are you experiencing this concern with all of your games?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the affected game?

In the meantime, I suggest that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

Check for updates for apps and games from Windows Store

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files.
6. Choose Temporary files.
7. Click Remove files.

Step 4: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

Kindly update us with the results, so that we can assist you further.