Windows 10: Microsoft Sudoku will not load

Microsoft Sudoku will not load - I have tried Repair, then Reset, and finally Reinstall without success

:)

 

Microsoft Daily Challenge Sudoku

Hi Mary,

There are many possible reasons why you are experiencing issues with Microsoft Sudoku Daily Challenges. It is possible that the app needs an update or an error with the in-game server. To properly isolate your concern, please provide us the following information:

• Did the issue start after an update?
• What troubleshooting steps have you tried so far to resolve the issue?
• Does the same issue occur on your other apps?

In the meantime, we suggest that you install all the critical and important Windows Updates on your PC by following the steps on this

link. You can also check for new app updates on Windows Store by performing the steps on this

link.

 

Microsoft Sudoku in Windows 10

Hi Lance,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.



In order to understand the issue in a better manner, please share the details.

• 
  What do you mean by “I selected to install and I am the owner”?
  
• 
  Can you see MS Sudoku icon in the menu?
  
• 
  Is there any other programs or applications causing the same issue?
  
• 
  Have you completed installing MS Sudoku? Was it successful?
  

I suggest you to download MS Sudoku from the Windows Store and check if it works.

Please reply with the details and updated status of the issue. We will be happy to assist you accordingly.



Thank you.

 

Microsoft Sudoku performance issue on Windows 10 computer.

Original Title: Repeated loss of solved history problems

Running Microsoft Sudoku in Windows 10 for several months without problems. Last week started having problems of loading Sudoku, and then when it sometimes loads my history of previous months, weeks and days is missing - even after solving all 3 daily games
and getting the bonus, returning later the games show as not having been played. I sometimes get the message that Sudoku couldn't connect to the internet and to check my internet is working. It is, (Fibre broadband) without problems. Every bit of my computer
has the latest drivers installed. Internet connection troubleshooted without problems. Deleted and reloaded Sudoku several times.

Can anyone suggest what I might have missed or what steps I might take next?