Windows 10: Microsoft support India does NOT call back when they say they will. Why lie ?

Discus and support Microsoft support India does NOT call back when they say they will. Why lie ? in Windows 10 Installation and Upgrade to solve the problem; Why does MS lie about support call backs? Why does MS not give a SH*T about customer support? Why does MS use SUB-standard tech support personel... Discussion in 'Windows 10 Installation and Upgrade' started by EdwardCormier, Oct 15, 2020.

  1. Microsoft support India does NOT call back when they say they will. Why lie ?


    Why does MS lie about support call backs? Why does MS not give a SH*T about customer support? Why does MS use SUB-standard tech support personel located in a foriegn country? Why does MS separate support for people from support for businesses? Why does MS have 80% of the global market in PC operating systems when their customer service is so poor?

    Now that MS has such a large share built on the reputation of Win XP of the PC market undeservidly now that MS no longer needs to maintain a reputation for delivering reliable product and effective support and are now on holiday from responsibility and are now in the business of squeezing every last possible ounce of reputation the company ever had and are planning on doing what other corporate giants like Enron and others have done, get even wealthier, product be damned.


    My personal experience with MS has been less than satisfying over the past 20+ years but I've been stuck with their OS because of the software written for it and not for Apple. Recently I called for assistance India0 to update Win 10 pro from the current expired version 1703 to 2004 which the OS has been trying to do automatically for the past 7 months without success. The call resulted in the update failure for the 14th or 15th time with the same error and so the issue was "escalated" as they call it to "Level 2" which is supposed to be more advanced than Level 1 and I was told Level 2 would call be the next day at a specified time. NO CALL. I called back and was placed on hold by a Level 1 waiting to be picked up by Level 2 for 3 hours at which time MS hung up. While I was waiting I used the on-line chat couldn't use the phone as I was on hold to ask someone to answer the call on hold. I was told on-line that they couldn't do that. I called again at about 11:30 PM and informed the Level 1 that he should transfer my call to a supervisor which he did and I then asked the supervisor to contact a Level 2 and arrange a call back today Oct 15 which he promised he would do. NO CALL back today. Clearly the support group, if you can call it that, in India has absolutely no accountability to MS in North America and have zero respect for a persons time. There is no way to contact MS in North America that I am aware of to let them know that the support offered overseas is destroying MS faster than a stock market crash. The worst "support" and I use the word in hyphens because it is not really very effective and quite disrespectful, that I have ever experienced from any company that claims to have a public presence.

    :)
     
    EdwardCormier, Oct 15, 2020
    #1

  2. B3 Phenom support

    I checked gigabyte's site on my GA-M57 and it didn't say anything about b3 stepping update, but all of the x3 chips are b3 steppings, so just use the x3 support bios if available.
     
    OzzmanFloyd120, Oct 15, 2020
    #2
  3. Johan45 Win User
    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Oct 15, 2020
    #3
  4. Moazzam Win User

    Microsoft support India does NOT call back when they say they will. Why lie ?

    Cortana not working in India..


    I'm in India and I have set lang. and location to India But still Cortana says that I'm not available in your country.. *Sad Helppppppp!!! *cry
     
    Moazzam, Oct 15, 2020
    #4
Thema:

Microsoft support India does NOT call back when they say they will. Why lie ?

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