Windows 10: Microsoft support is closing tickets without helping customers??

Discus and support Microsoft support is closing tickets without helping customers?? in Windows 10 Software and Apps to solve the problem; As the name suggests I am having a terrible time getting my ticket addressed. Around the start of the month I opened a ticket as my graphics card died... Discussion in 'Windows 10 Software and Apps' started by Ziggy94, Oct 23, 2023.

  1. Ziggy94 Win User

    Microsoft support is closing tickets without helping customers??


    As the name suggests I am having a terrible time getting my ticket addressed. Around the start of the month I opened a ticket as my graphics card died and I had to replace it. After doing so I replaced my boot drive with a new one I had laying around and re-installed windows 11. Now I cannot activate the product I paid for. I reached out to Microsoft and opened a ticket about the issue. never head anything back and the last correspondence I received was about them closing my ticket and marking the issue as resolved even though it certainly is not. I have spent the last hour and a half calling

    :)
     
    Ziggy94, Oct 23, 2023
    #1
  2. Junaid_A Win User

    Two open tickets, Microsoft not responding for weeks

    Hi Jerry,



    Thank you for writing to Microsoft Community forums.



    I definitely understand the situation. Personally, I would recommend you to get in touch with the same live support for the follow up with the ticket numbers you’ve provided. To find a support entity you can reach out to,
    please check Global Customer Service phone numbers.



    We, at Microsoft Community forums, provide the technical suggestions for any queries posted. You may provide us the issue details and we’ll be glad to assist you with the troubleshooting steps.



    Regards,
     
    Junaid_A, Oct 23, 2023
    #2
  3. E for Excel, Oct 23, 2023
    #3
  4. D(Johns) Win User

    Microsoft support is closing tickets without helping customers??

    Support Help for Windows 10

    How do you get in touch with Microsoft Support?? I am having a problem with my Windows 10 Pro. Opened a ticket with support, they called me, I explained my problem, they went to transfer me to the proper support group and got disconnected. Replied to the ticket creation acknowledgement email requesting a call back but didn't get one. Opened another ticket and went through all steps again only to get disconnedted while being transferred again. Tried a third time with the exact same results. Now I'm being informed that I've reached my daily limit of support calls. Any suggestions on how to get anything that resembles an acceptable level of support??
     
    D(Johns), Oct 23, 2023
    #4
Thema:

Microsoft support is closing tickets without helping customers??

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