Windows 10: Microsoft support scam still in danger?

Hello.


I accidentally entered in a website that took me to an alert page, wherein a false number was given to microsoft. I called the number. The voice on the other end directed me to hold down the 'r' key while pressing control. He then told me to enter something like www.helpm.com. I did that. It was at that point that became sure I was being misled, shut down the computer, and hung up the phone.


Did I go too far by typing in that site? Is my comp and info in danger?

:)

 

Microsoft support scams

Yes. That's a scam.

Microsoft doesn't call you if you didn't ask them to call you.

Do not trust unsolicited calls. Do not provide any personal information.

Please read:

• Beware of Phony Tech Support Scams
• Avoid scams that use the Microsoft name fraudulently
• Tech Support Scams – Help & Resource Page
• Tell Your Relatives: No,
  Microsoft Won’t Call You About Your Computer
• The “Tech Support”
  Scammers Called HTG (So We Had Fun with Them)
• http://support.microsoft.com/reportascam

And watch:

Fake Tech Support Scams – video from the MS Digital Crimes Unit

 

Scams using Microsoft

Microsoft has been warning folks about these scams for some time.

• Avoid scams that use the Microsoft name fraudulently
• Is that call from Microsoft a scam?
• Don’t fall for phony phone tech support
• Avoiding technical support scams

 

Scam?

No, that's not a Microsoft phone number.

All these kind of pop-ups/alerts are fake warnings - scams. Never ever call these numbers.

Please read:

• Beware of Phony Tech Support Scams
• https://blogs.technet.microsoft.com...-persist-with-increasingly-crafty-techniques/

• Avoiding technical support scams
• Tech Support Scams – Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection

In case you keep on getting these fake alerts:

Follow the steps provided here: Remove Tech Support Scam pop-up (Call For Support Scam)

You might want to report this to Microsoft (but you don't have to):
http://support.microsoft.com/reportascam

and you might want to watch:

Fake Tech Support Scams – video from the MS Digital Crimes Unit