Windows 10: Microsoft Surface Bluetooth Keyboard wont wake up

Hi,


I am using a Microsoft Surface bluetooth keyboard on DELL XPS15 and the keyboard doesn't always wake up from the sleep mode no lights on FN, NumLK or Caps Lock; doesn't do anything. When the computer wakes up, 4 out if 5 times, the keyboard wakes up as well.

But sometimes it doesn't and so far I have discovered 2 ways how to wake it up:

1. Go to Device manager and disable the keyboard and enable it again

2. Or to run a Bluetooth troubleshooter Find and fix problems with Bluetooth devices.


Both of these methods work, but it is a bit annoying to do this.


Has anyone found a way how to wake it up manually? Is there a keyboard shortcut or some other way how to wake it up?


Thanks


Jan

:)

 

Microsoft Bluetooth Keyboard not waking PC up

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that Microsoft Bluetooth keyboard doesn’t wake the computer from sleep or hibernate. I’ll certainly help you with the issue.



However, please let us know:

• Are you able to wake the computer using any other keyboard?
  
• What is the complete model number of the Microsoft keyboard?
  

I would suggest you to refer the troubleshooting steps mentioned in the article
Troubleshoot problems waking computer from sleep mode.



Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems
resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.



You can also try running the power troubleshooter and check if that helps.
Refer the steps mentioned below:

1. Press Windows logo key + I, to open
   Settings.
   
2. Click on Update & Security, and select
   Troubleshoot from the left pane.
   
3. Scroll down, look for Power troubleshooter, click on it and select
   Run the troubleshooter.
   
4. Follow the on-screen instructions.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Re-Connect Microsoft Bluetooth Surface Keyboard

I'm running Windows 10 2004 (OS Build 19041.264). I have a Gigabyte Aorus Master X570 motherboard with built-in Bluetooth and Antenna.
I have a Bluetooth Surface Keyboard which I like, but it sometimes disconnects itself.
I can re-connect it via Settings->Devices, but in order to do so, I have to un-pair it, then pair it again and connect, which is a pain.
In the 'Notifications' area of the desktop, there are two options relating to Bluetooth, The first, which has a Bluetooth Symbol on it, just switches Bluetooth on and off. The second, labelled 'Connect' does not list my keyboard, its functionality being restricted to 'wireless display and audio devices'. It has an option (at the bottom) to 'Find Other Types of Devices', which just takes me into Settings -> Devices where I have to un-pair, the pair and connect, just the same as I describe above.
Does anyone know if there is any way that I can easily re-connect a paired keyboard device which is switched on, without having to un-pair and re-pair first?

 

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