Windows 10: Microsoft Surface Booting Issues

Hello,

I'm having a problem with my Surface Pro (Win 10). One morning I woke up and turned on my Surface. To my surprise, I get this screen:

Trusted Platform Module (TPM) [Enabled]
Secure Boot Control [Enabled]
Install Default Secure Boot Keys
Delete All Secure Boot Keys
Exit Setup

I didn't download anything, it just happened. I tried resetting it [holding down vol. keys and pressing power], but no luck. Is there anything else I can do???

Thanks,
Craig

:)

 

Windows 10 Start-up Error "INACCESSIBLE_BOOT_DEVICE"

This information did not help, because it is not any of the hardware problems described there. I was able however to boot from an USB drive that had Windows 8.1 (seems like nothing else boots on Surface 3 , even though I was able to boot Win 10 on Surface 3
Pro, it did not work on Surface 3) and then install Windows 8.1 again. However, after this operation, the touch screen stopped responding. So, the Surface is going back to Microsoft.

 

Windows 10: Surface book disallowed to sign-in and most of the services failed

Hi Steve,

Thank you for posting your query in Microsoft community.

I understand the issue that you are currently facing, we will try the best we can to resolve your issue.

Please refer to the Windows article links below and check if it helps.

Surface won’t turn on, Windows won’t start, or the battery won’t charge

https://www.microsoft.com/surface/e...d-recovery/surface-wont-turn-on?os=windows-10

Boot Surface from a USB device

https://www.microsoft.com/surface/e...urface-from-usb-recovery-device?os=windows-10

Please let me know if you need further assistance.

 

Hello Craig, *Smile

It looks like you booted to BIOS/UEFI firmware settings. You should be able to select "Exit Setup" and confirm to boot back to Windows.

 

I tried that. When I exit setup it would restart and take me back to the same screen.

 

Boot to install or recovery media on USB, then see what you can see about the installed disk in the Surface Pro PC. You may need a boot repair, or something more serious (upgrade resinstall or clean install, for example). You won't know much more until you can get more insight as to the status of the built-in SSD.
HTH,
--Ed--