Windows 10: Microsoft Surface Laptop Monitors blacking out

Discus and support Microsoft Surface Laptop Monitors blacking out in Windows 10 Software and Apps to solve the problem; Hello, I have a Microsoft Surface Laptop 3 and use the Microsoft Surface Docking station to dock it to 2 monitors. The screens have recently been... Discussion in 'Windows 10 Software and Apps' started by ChrisBCS11, Mar 15, 2022.

  1. CHRISBCS11
    ChrisBCS11 Win User

    Microsoft Surface Laptop Monitors blacking out


    Hello, I have a Microsoft Surface Laptop 3 and use the Microsoft Surface Docking station to dock it to 2 monitors. The screens have recently been blacking out and coming back on sporadically. I have 2 different stations with different monitors that this happens on so I assume it is a laptop problem. I use mini-displayport to displayport for one set of monitors and USB-C to displayport for the second set of monitors one docking station is newer than the other. Any help would be really appreciated!!

    :)
     
    ChrisBCS11, Mar 15, 2022
    #1
  2. AJMAZZA
    AJMazza Win User

    Surface Laptop 3 with external monitor

    Hi All,

    Has anyone come across an issue with an external monitor blacking out while connected to a Surface Laptop 3? I have the laptop connected to a widescreen laptop with the Surface Dock. Both work fine however, once every hour or so the external monitor blacks out and comes back.

    I've completed the following:

    • Updated laptop drivers and firmware
      • Updated monitor drivers
      • Swapped out monitor
    [/LIST]
     
    AJMazza, Mar 15, 2022
    #2
  3. BRINK
    Brink Win User
    Boot Surface Laptop to USB - no Volume button

    Hello Jimmy, Microsoft Surface Laptop Monitors blacking out :)

    This doesn't list the "Surface Laptop", but you might give it a try to see.

    *Arrow Boot Microsoft Surface from a USB device

    Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

    *Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials
     
    Brink, Mar 15, 2022
    #3
  4. BRINK
    Brink Win User

    Microsoft Surface Laptop Monitors blacking out

    Surface Tools for IT Update for Surface Pro and Surface Laptop


    Source: Surface Tools for IT Update for Surface Pro and Surface Laptop Surface
     
    Brink, Mar 15, 2022
    #4
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Microsoft Surface Laptop Monitors blacking out

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