Windows 10: Microsoft Surface Pro 4 not recognising Transcend Storejet external hard drive

Hello,


I recently purchased a second-hand Transcend Storejet 25h3 1TB external hard drive, connected via USB 3.0. It doesn't show up as an available device or drive from the menu on my Microsoft Surface Pro 4, but I can select it from the Safely Remove Hardware and Eject Media tab on the toolbar to disconnect it.


Please can anyone help me?


Many thanks.


Marti

:)

 

MS surface pro connection to USB - of transcend storjet.

I have MS surface pro 2017 and External hard disk from Transcend Storjet. It is very weird that MS Pro shows the list of storejet in device but does not connect at all. iT IS REALLY FRUSTRATINGnot only Surface pro behaves erratically with login also. most
of time it blanks me out after signing without any message.

 

Transcend Launches StoreJet 35T High-performance External Hard Drive

Transcend Information, Inc., a worldwide leader in storage and multimedia products, today introduced the latest addition to its StoreJet external hard drive lineup, the StoreJet 35T. With its TurboHDD USB transfer mode and One Touch auto-backup button, the compact 3.5-inch StoreJet 35T is an ideal data management system for uploading, downloading, storing and transferring vital data and information.

About the size of a hardback book, the black streamlined StoreJet 35T offers up to 1.5TB capacity, providing ample space for essential files, folders, documents, photos, music and high-definition videos. Its slender design allows it to be placed upright, thus occupying a smaller footprint to save precious desk space. Ideal for use at home or at the office, the handsomely designed StoreJet 35T is both stylish and practical.





Powerful TurboHDD USB Transfer Mode
The StoreJet 35T features Transcend’s cutting-edge TurboHDD USB technology that offers unprecedented data transfer performance, enhancing write speeds from 33MB/s to an average of 42MB/s—an increase of nearly 30%. When the drive is switched from standard mode into TurboHDD USB mode, its ring-shaped LED indicator will also change colors from green to bright blue to help users identify the drive’s current speed status. Additionally, the StoreJet 35T bundles with StoreJet Elite software that offers advanced 256-bit AES file and folder encryption with compression options to maximize the storage space and protect data at the same time. Also an eco-friendly drive, the StoreJet 35T is designed to automatically go into power-saving sleep mode after ten minutes of inactivity, allowing energy-savings of up to 67%.

Convenient One Touch Auto-Backup Button
The StoreJet 35T makes external storage easier than ever with its unique One Touch auto-backup button that other 3.5-inch external hard drive brands do not include. The One Touch backup system lets users instantly backup and synchronize data with their notebook or desktop PC, ensuring their important data is safely stored in a secondary location. The useful StoreJet Elite software also offers intelligent backup scheduling, Internet tools and advanced security tools. Now available in 1TB and 1.5TB capacities, the StoreJet 35T certified for Windows 7 is the perfect choice for high-capacity external storage.

Source: Transcend

 

Backup, Expand and Conquer with Transcend’s New StoreJet 3.5'' External HDDs

To meet growing demand for additional hard disk storage, Transcend Information, Inc. (Transcend), a worldwide leader in storage and multimedia products, proudly recommends its 3.5-inch StoreJet external hard drives that feature high speed performance, vast storage space and versatile functions such as efficient cooling systems, OneTouch auto-backup, and TurboHDD USB transfer mode.

With generous storage capacities of up to 1.5TB, Transcend StoreJet 3.5-inch external hard drives provide increased storage capacity for today’s space-hungry digital world. These drives give users an astonishing amount of extra space to back up or store their essential files, folders, games, documents, photos, music, and even high-definition videos. For added value, all StoreJet drives come bundled with Transcend`s own StoreJet Elite software, which offers intelligent backup scheduling, Internet tools as well as advanced security options.





The StoreJet 35U features both a super-fast eSATA and a USB 2.0 connection interface. With these two convenient connection options, the StoreJet 35U not only guarantees the fastest possible hard drive speeds with its 3.0Gb/s eSATA interface, but also assures maximum compatibility with all types of computers via its 480Mb/s USB 2.0 connection interface. While most 3.5-inch external hard drives are prone to data-loss and drive failure due to overheating, the StoreJet 35U keeps its internal drive running cool and stable with an efficient active cooling system that includes an extra-quiet 80mm high-flow fan.

The StoreJet 35T features Transcend’s cutting-edge TurboHDD USB technology that offers unprecedented data transfer performance, enhancing read speeds from 33MB/s to an average of 42MB/s—an increase of nearly 30%. Also an eco-friendly drive, the StoreJet 35T is designed to automatically go into power-saving sleep mode after ten minutes of inactivity, allowing energy-savings of up to 67%. Moreover, its unique OneTouch auto-backup button enables users to instantly backup and synchronize data with their notebook or desktop PC, ensuring that their important data is safely stored in a secondary backup location.

All Transcend StoreJet external hard drives are fully compatible with Windows 7. The StoreJet 35U is offered in capacities of 0GB, 500GB, 1TB and 1.5TB, while the StoreJet 35T is offered in 1TB and 1.5TB.