Windows 10: Microsoft Surface Pro - how to fix built-in speakers, right speaker has started to hiss...

I've had the laptop for nearly two years this December, I leave my desk for a minute and come back and it's just started doing this - I have restarted my laptop and checked for any updates but it persists. Any ideas?

:)

 

MS Surface Pro cannot disable mic and speakers

I am not sure what forum to put this in so I am starting here.

I have an Asus monitor (with speakers) with a Logitech keyboard and mouse on my desk. Behind me on a smaller desk is a MS Surface Pro that the monitor (speakers), keyboard and mouse are plugged into.

Using conference software like Zoom is very inconvenient since the camera and microphone is behind my back and to use it I disconnect the Asus monitor and use the little SP screen, speakers and microphone.

I bought a cheap webcam with a microphone. The webcam and mic work.

In Device Manager I disabled the MS Surface Pro camera, speakers and mic.

In Windows 10 the USB webcam with mic and the Asus monitor's speakers are set to default.

The problem is with Zoom the sound still comes through the MS Surface Pro speakers even though the speakers are disabled in Device Manager. The MS Surface Pro microphone also still works even though it is disabled in Device Manager.

Any ideas how I can get the MS Surface Pro speakers and microphone shut completely down?

 

Surface Pro 4 not working properly.

Hello,

Thank you for the reply.

I suggest you follow the steps below to fix issues with audio and check if that helps

1. Right click on the
   speaker icon which is on the bottom right corner.
   
2. Select Sound option
   from the list.
   
3. Under Playback tab, Right click on
   speakers\headphones.
   
4. Select Advance option.
   
5. Under Advance tab, click on
   Restore Defaults.
   

If the issue still persists, you can also try the steps from the following article to

troubleshoot Surface sound and audio accessories.

Hope it helps.

Sandeep Kumar M

Microsoft Community - Moderator

 

feedback from speakers on Surface pro 3 running Windows 10

while trying to listen to the built in speakers in the Surface Pro 3; all i get is feedback from the speakers. Please help, running Windows 10. thanks Dave