Windows 10: Microsoft Surface Wireless Ergonomic Keyboard lag in latest Windows 10 Upgrade

Discus and support Microsoft Surface Wireless Ergonomic Keyboard lag in latest Windows 10 Upgrade in Windows 10 Drivers and Hardware to solve the problem; Ever since the most recent Windows 10 upgrade, I am using the Microsoft Surface Wireless Ergonomic Keyboard and have significant delays every time I... Discussion in 'Windows 10 Drivers and Hardware' started by AllenDuan1, Mar 26, 2021.

  1. Microsoft Surface Wireless Ergonomic Keyboard lag in latest Windows 10 Upgrade


    Ever since the most recent Windows 10 upgrade, I am using the Microsoft Surface Wireless Ergonomic Keyboard and have significant delays every time I try to use the Keyboard after my PC hasn't been in use for 10-15min. It's the keyboard Model:3RA-00022 / SKU:5689821 using Bluetooth.


    I've tried both the Bluetooth and Keyboard Troubleshooters and that seems to be fine.


    My Microsoft Bluetooth Wireless Mouse is working fine, just the 5-10 second delay before the keyboard is able to work.

    :)
     
    AllenDuan1, Mar 26, 2021
    #1
  2. Argel Obm Win User

    Issues with Surface Ergonomic Keyboard

    To isolate the concern, is your computer also freezing when you're not using the new keyboard? This is for us to know if the issue is being caused by the keyboard or a program on your computer.

    In the meantime, kindly uninstall the Surface Ergonomic Keyboard drive, and then re-install it. To do this, follow the steps below:

    • (Make sure the Surface Ergonomic Keyboard is connected) Right click the Start button.
    • Click Device Manager.
    • Expand Keyboards.
    • Look for the driver of the Surface Ergonomic Keyboard. Right click the Surface Ergonomic Keyboard driver, and the choose,
      Uninstall.
    • On the Confirm Device Removal dialog box, click the
      Delete the driver software for this device
      option to delete the driver package that was used for the device.
    • After deleting the driver, visit this
      link
      and download the driver software.
    • After downloading the driver software, run it to install.
    • After installing the driver, restart your computer.
    • After restarting, observe if your computer will freeze after waking up the Surface Ergonomic Keyboard.
    After performing the steps, kindly share with us the result.
     
    Argel Obm, Mar 26, 2021
    #2
  3. Keyboard input lag (Logitech K270 wireless keyboard, Windows 10 20H2)

    Hi there. I've got yet another Windows 10 problem. lol

    This time it's my keyboard. I'm using a Logitech K270 wireless keyboard, on Windows 10 Pro 20H2. I have been experiencing keyboard input lag off and on for a couple months now, and I've searched for possible solutions, but none so far have worked. I was hoping you guys could suggest some fixes.

    Here's what I've tried, based on the suggestions I've found on the web:
    • Updating the keyboard/dongle's drivers (there are no drivers on Logitechs's site, oddly) and firmware. Nope.
    • Swapping USB ports. Nada.
    • Unplugging any extraneous USB devices. Zilch.
    • Checking the batteries. No joy.

    As I was typing this it was lagging here and there. It's a bit disconcerting. Anyway... I don't think I missed anything, but if you need more information or diagnostics, lemme know and I'll upload 'em.
     
    GuyInDogSuit, Mar 26, 2021
    #3
  4. Eric_747 Win User

    Microsoft Surface Wireless Ergonomic Keyboard lag in latest Windows 10 Upgrade

    Issues with Surface Ergonomic Keyboard

    Thanks. Answers below:

    • Does the issue occur when using the keyboard on another Windows 10 computer?
    I have not tried on another computer.

    • When the computer freezes, have you checked if you can move the mouse pointer or if you can type using the built-in keyboard of your laptop?
    No I cannot move the mouse pointer or type with the built-in keyboard of the laptop.

    • Does the issue occur when using the built-in keyboard of your laptop?
    No, only when "waking" the surface ergonomic laptop after not using for a few minutes.

    • What is the model of your laptop?
    It's a Dell Latitude 6330
     
    Eric_747, Mar 26, 2021
    #4
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Microsoft Surface Wireless Ergonomic Keyboard lag in latest Windows 10 Upgrade

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