Windows 10: Microsoft Ultimate Word Games app update issue

Today, I received an update for the Game.Afterwards the game would not load.I then restored my PC back earlierand then in Microsoft Store app turned off updates.Microsoft you screwed up this great Game app.tell me you are going to fix it otherwise I get no updates.Very unsatisfactory.

:)

 

Microsoft Ultimate Word Games

Hi Ian,

One possible reason as to why you're encountering this issue is due to an interruption with the game server. Here are the troubleshooting solutions that you may perform to resolve this issue:

Solution 1: Run apps troubleshooter

Running the Windows apps troubleshooter can help resolve issues with games and apps downloaded from the Windows Store. Click this

link to run this troubleshooter.

Solution 2: Check for updates

Keeping the game and the Windows 10 device up-to-date can help resolve common issues with games on Windows 10. Refer to the following links for the steps:

• Check for updates for apps and games from Windows Store
• How to get software and driver updates for Windows 10

Solution 3: Reset the game

Resetting the game from the Settings menu can help resolve corrupted game data. Here are the steps:

• Click Start and click Settings.
• Select System.
• Select Apps & features.
• Find the game and click Advanced options.
• Click Reset.
• Restart your device so that the changes can take effect. Launch the game and check if you'll encounter the same issue.

If the same issue occurs after following the aforementioned solutions, kindly get in touch with the Microsoft Ultimate Word Game community. They can help verify if there's a game server issue. Click this

link to submit a post.

You may also visit this
link for more information regarding Microsoft Ultimate Word Game.

Keep us posted with the progress. We'd be glad to further assist you.

 

Microsoft Ultimate Word Games

Hi Audine,

Corrupted game data and an outdated game version are possible reasons as to why you're encountering performance and stability issues when playing a game on Windows 10. For us to determine the root cause, kindly answer the following questions:

• Are you getting any error messages?
• Have you made any changes to your device or to your in-game account before encountering this issue?

In the meantime, here are the troubleshooting solutions that you may perform to resolve this issue:

Solution 1: Run the Windows apps troubleshooter

This can help resolve issues with Windows 10 games and apps. Click this
link to proceed.

Solution 2: Check for updates

We release updates to address common issues with Windows 10 programs. Refer to the following links for the steps on how to keep the game version and your Windows 10 OS up-to-date:

• Check for updates for apps and games from Windows Store
• How to get software and driver updates for Windows 10

Solution 3: Reset the game from the Settings menu

This solution can help in restoring corrupted game data. Here are the steps:

• Click Start.
• Select Settings.
• Select System.
• Click Apps & features.
• Find Microsoft Solitaire Collection, then click Advanced options.
  
• Click Reset.
• Click Reset again to confirm.
• Restart your device so that the changes will take effect.
• Launch Microsoft Ultimate Word games and check if the same issue occurs.

 

microsoft ultimate word games

Hi Wayne,

A corrupted profile is one of the common reasons why Microsoft Ultimate Word Games freezes or not working. To help you resolve this concern, I recommend that you perform the steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

Check for updates for apps and games from Windows Store

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files.
6. Choose Temporary files.
7. Click Remove files.

Step 4: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

For additional troubleshooting steps you may perform the troubleshooting steps provided on the link below:

Game Freezes or stops responding on Windows 10 device

Kindly update us with the results, so that we can assist you further.