Windows 10: Microsoft website claims my account doesn't exist when I try to login with...

I've been dealing with this problem for some time now. Whenever I try to sign in at Microsoft.com or on the Xbox site I'm hit with an error that claims "That Microsoft account doesn't exist. Enter a different account or get a new one," but I can sign in with Windows Hello and have complete access to my account. I've tried adding my phone number and other emails as signins, but nothing seems to let me sign in normally. It's fine for now, but I'm concerned that eventually I might need to log in away from my PC, and I'm a bit nervous what might happen the next time I reinstall windows.Anyone

:)

 

Changed my Microsoft account password but windows login keeps accepting old password

Hi,

I have a Microsoft account (to be specific, it's a Passport account. I created it with a gmail account) and I recently changed my password and activated two-step verification with Microsoft Authenticator app.

The new password works perfectly in any web page, but doesn´t work when I try to login in my notebook. Windows login keeps accepting old password, and doesn´t accept the new one.

Am I doing something wrong or this is some kind of bug?

Thanks.

 

Can`t login to my acc in Win10, "That Microsoft account doesn't exist. Enter a different account or get a new one." When my exist

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you receive an error, ‘That Microsoft account doesn't exist. Enter a different account or get a new one’ when you try to login with your Microsoft account. I’ll certainly help you with the issue.



However, it would be great if you can help us with the details requested below:

• Are you trying to use the Microsoft account to sign in to the PC or to an Office 365 product?
  
• Are you facing this issue only on a particular computer or on every computer?
  

Please reply with more information on the issue to help you with the appropriate troubleshooting steps.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?