Windows 10: Microsoft Whiteboard: Active Pen Keeps Turning On While I Am Writing

Discus and support Microsoft Whiteboard: Active Pen Keeps Turning On While I Am Writing in Windows 10 Software and Apps to solve the problem; Does anyone else have this issue? Is it a certain touch option on screen that is activating this? I'm writing on a large touch screen in my classroom... Discussion in 'Windows 10 Software and Apps' started by MichaelSK8, Oct 8, 2020.

  1. Microsoft Whiteboard: Active Pen Keeps Turning On While I Am Writing


    Does anyone else have this issue? Is it a certain touch option on screen that is activating this?


    I'm writing on a large touch screen in my classroom sharing Microsoft whiteboard screen with others in a virtual meeting and even with the active pen setting switched off it will periodically turns on. It's quite frustrating when I am in the middle of solving a math problem with my class and all of a sudden when I touch the screen it moves the entire screen around instead of writing which is what I had just been doing seconds before.


    I then have to click the settings button, turn active pen back off, close settings menu, click the ink/draw option again, then continue writing.


    What causes it to turn back on by itself?

    :)
     
    MichaelSK8, Oct 8, 2020
    #1
  2. Delamare Win User

    Problem with selecting pen in Whiteboard

    I have a laptop with touchscreen and a (active) stylus. I use the whiteboard a lot but I have a problem with selecting a pen/brush in the toolbar: when I click on it with the stylus it keeps selecting 2 pens - the first selected pen is still active. The result is that sometimes the program switches between the two selected pens. This morning I even had three pens at the same time selected! Is anyone familiar with this problem? I couldn't find any info about it elsewhere. I'm on Windows 10.1909 Home. My laptop is a Lenovo Yoga C940.

    Microsoft Whiteboard: Active Pen Keeps Turning On While I Am Writing [​IMG]

    Microsoft Whiteboard: Active Pen Keeps Turning On While I Am Writing [​IMG]
     
    Delamare, Oct 8, 2020
    #2
  3. Brink Win User
    New Microsoft Whiteboard app version 19.11125.0 for iOS - December 18

    Source: Microsoft Whiteboard on the App Store
     
    Brink, Oct 8, 2020
    #3
  4. iBug Win User

    Microsoft Whiteboard: Active Pen Keeps Turning On While I Am Writing

    Microsoft Whiteboard has multiple colors selected. What does it mean?

    I have a laptop with support for active pen and I use Microsoft Whiteboard (WB) to draw stuff.

    Recently I noticed this strange behavior when selecting colors (so as not to confuse with "pen"):

    The behavior can be described as this:

    • When I click or tap another color with mouse or finger (finger painting is constantly off), that color becomes selected and all other colors are deselected.
    • When I click another color with the pen, both the new color and the original color becomes selected, but only the new color is active when drawing lines with pen.

    It seems like there's a "dummy color" and "active color", both appearing as "selected" in the toolbar, with clicking (mouse) or tapping (finger) changing both, and clicking (pen) changing only "active color".

    I haven't found a description for this behavior in Microsoft Whiteboard Help. Does anyone know what it is?

    MS WB version 19.11104.4496.0 (downloaded from Microsoft Store in Windows 10 v1909)
     
    iBug, Oct 8, 2020
    #4
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Microsoft Whiteboard: Active Pen Keeps Turning On While I Am Writing

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