Windows 10: Microsoft Windows 11 Security PIN not allowing NUMBERS to be typed in at all.

The only way I can get into my computer is with the password, which works fine. Literally the cursor does not reflect the entry of any numbers in the PIN entry box.

:)

 

Windows 11 needs PIN - lost PIN & Password - Help!

To reset a forgotten PIN code, please complete these steps: (Require your phone number.)

Step 1: On the Windows 11 login screen, click “I forgot my PIN” under the PIN password box.

Step 2: Enter your user account password and then click “Sign in”.

Step 3: you need to verify your identity, choose a way to receive code and continue.

Step 4: If you choose your phone number, enter the last 4 digits of the phone number. Then click “Send code”.

Step 5: You will receive a code in seconds. Type in your received code and then click “Verify”.

Step 6: Select “Continue”.

Step 7: Type in a new PIN and type it again to confirm. Then click “OK”. The new PIN password is working now.

Step-by-step guide of resetting Windosws PIN code with screenshot can be found here. If this cannot work, you can try to register another Microsoft account to sign into your Windows 11.

 

how to reset pin number

Hi,

Step 1: In the Lock screen, click on the I forgot my PIN link.

Step 2: Enter your Microsoft account password and click Next.

Step 3: If you have two-step verification turned on for your Microsoft account, you have to enter the recovery email address or phone number to verify your ownership.

Step 4: Enter the security code you’ve received from Microsoft, and click Next.

Step 5: Click on Continue to confirm. A popup will appear and you’re prompted to set up a PIN. Enter at least a minimum 4 digit new PIN number you want for your Microsoft account

After resetting PIN successfully, you can now sign in to Windows 10 with your Microsoft account using the new PIN. However, the "I forgot my PIN" option is only available at the sign-in screen when using a Microsoft account. If you are using a local account,
follow steps in Option 2.

If you are using a local account and forgot your PIN code, log in with your password and follow these steps below to reset your PIN.

Step 1: On your lock screen, under the PIN entry box, select Sign-in options and sign in with your password.

Step 2: Go to Settings > Accounts > Sign-in options, and click on I forgot my PIN.

Step 3: Type your account password and click OK.

Step 4: Enter your new PIN in the fields and click OK. Then a new PIN is created.

Good luck

 

Security changes requires set up of new PIN in Windows 11.

Hi

Welcome to Microsoft community.

When you swap the SSD from one computer to another, even if they are identical models, Windows 11 may detect a hardware change and prompt you to reset your PIN. If clicking to reset the PIN doesn't work, you can try the following steps to resolve the issue:

Method 1: Use a Local Account to Bypass the PIN Reset

1. Boot into Safe Mode:
   
   • Select Troubleshoot > Advanced options > Startup Settings > Restart.
     
   • After restarting, press F4 to boot into Safe Mode.
     
2. Log in with a Local Account:
   
   • Once in Safe Mode, try logging in with your local account if you have one. This might bypass the PIN reset requirement.
     
3. Remove the PIN:
   
   • If you can log in, go to Settings > Accounts > Sign-in options.
     
   • Under PIN (Windows Hello), click Remove.
     
4. Restart Normally:
   
   • Restart your computer normally and see if you can log in without being prompted to reset the PIN.
     

Method 2: Use Command Prompt to Enable the Hidden Administrator Account

1. Boot into Safe Mode with Command Prompt:
   
   • Follow the steps above to enter the Advanced Boot Options screen.
     
   • Select Troubleshoot > Advanced options > Startup Settings > Restart.
     
   • After restarting, press F6 to boot into Safe Mode with Command Prompt.
     
2. Activate the Built-in Administrator Account:
   
   • In the Command Prompt window, type the following command and press Enter:
     
     
   • Restart your computer.
     
3. Log in as Administrator:
   
   • Log in using the newly activated Administrator account (the password is typically blank unless changed previously).
     
4. Reset the PIN:
   
   • Once logged in, go to Settings > Accounts > Sign-in options.
     
   • Under PIN (Windows Hello), click Remove or Add a new PIN.
     
5. Deactivate the Administrator Account:
   
   • After resolving the issue, open Command Prompt again (as Administrator) and type the following command to disable the built-in Administrator account for security reasons:
     
     

Method 3: Use Another User Profile (if available)

1. Log in with Another Account:
   
   • If there is another user account on the computer, try logging in with that account.
     
2. Manage PIN Settings:
   
   • Go to Settings > Accounts > Sign-in options.
     
   • Under PIN (Windows Hello), manage or remove the PIN for the affected account.
     

Method 4: Use Windows Recovery Environment (WinRE)

1. Access WinRE:
   
   • Reboot your computer.
     
   • Select Troubleshoot > Advanced options > Startup Repair.
     
2. Allow Startup Repair to Attempt Repairs:
   
   • Follow the on-screen instructions to let Windows attempt to repair startup issues.
     

Method 5: Use a Password Reset Disk (if previously created)

1. Insert the Password Reset Disk:
   
   • Insert the password reset disk into your computer.
     
2. Reset Password:
   
   • On the login screen, click Reset password and follow the instructions to reset your password.
     

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist