Windows 10: Microsoft Windows Fault Reporting AppCrashEvent

Dear Microsoft,

Please help, i keep getting this kind of crash everytime i play some medium > high tier game

My spec is beyond minimum requirements

My Laptop Specs

CPU : Intel R Core TM i7-9700K CPU @ 3.60GHz 3.60 GHz

RAM : 16,0 GB 15,8 GB usable

Display adapters : Intel R UHD Graphics 630 and NVIDIA GeForce RTX 2070

Please help



Microsoft.Windows.FaultReporting.AppCrashEvent
{
"ver": "4.0",
"name": "Microsoft.Windows.FaultReporting.AppCrashEvent",
"time": "2021-02-11T13:15:40.7240450Z",
"iKey": "o:0a89d516ae714e01ae89c96d185e9ae3",
"ext": {
"utc": {
"eventFlags": 258,
"pgName": "WINCORE",
"flags": 503317093,
"epoch": "17605598",
"seq": 279
},
"metadata": {
"f": {
"ProcessCreateTime": 9,
"ExceptionOffset": 5,
"AppVersion": 5,
"ModVersion": 5,
"AppSessionGuid": 8,
"TargetAsId": 5
},
"privTags": 16777216
},
"os": {
"bootId": 176,
"name": "Windows",
"ver": "10.0.18363.1316.amd64fre.19h1_release.190318-1202",
"expId": "RS:651D"
},
"app": {
"id": "W:0000f519feec486de87ed73cb92d3cac802400000000!0000648c301ab9e8186fd93f995852a13f8b75420eb7!werfault.exe",
"ver": "2058/04/25:22:27:00!8CE1C!werfault.exe",
"asId": 4203
},
"device": {
"localId": "s:19B9A265-4D0E-4922-AB87-12C1B0581D07",
"deviceClass": "Windows.Desktop"
},
"protocol": {
"devMake": "Alienware",
"devModel": "Alienware Area-51m",
"ticketKeys": [
"333578366"
]
},
"user": {
"localId": "m:11d98b3c695d7be5"
},
"xbl": {
"sbx": "RETAIL",
"did": "F900C4474384F469",
"xid": "x:2535467673263232"
},
"loc": {
"tz": "+07:00"
}
},
"data": {
"ProcessId": 19464,
"ProcessCreateTime": "2021-02-11T12:53:43.1289694Z",
"ExceptionCode": 3221225477,
"ExceptionOffset": 11076261,
"AppName": "RailwayEmpire.exe",
"AppVersion": 7280068797645258753,
"AppTimeStamp": 1591178889,
"ModName": "RailwayEmpire.exe",
"ModVersion": 7280068797645258753,
"ModTimeStamp": 1591178889,
"PackageFullName": "",
"PackageRelativeAppId": "",
"ProcessArchitecture": 9,
"ReportId": "17a18a52-aa86-4d5b-9daa-4a05703cc8c5",
"Flags": 0,
"AppSessionGuid": "00004C08-0002-00B0-5E93-7CED7400D701",
"TargetAppId": "W:00063d3a67bdb984608d79a22a11fcfdda2300000704!000050bf6e53e5627200c097c8407b8644f13d36d59d!RailwayEmpire.exe",
"TargetAppVer": "2020/06/03:10:08:09!1015d03!RailwayEmpire.exe",
"TargetAsId": 4142,
"FriendlyAppName": "Railway Empire",
"IsFatal": true
}
}

:)

 

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Hi,

Thank you for contacting Microsoft Community.

I understand that you are unable to get the compatibility report.

I will certainly help you with this.

Please provide the below information.

1. From which operating system you upgraded to Windows 10?

2. Did you check the desktop screen for the report?

I would suggest you to go through the below steps:

Steps: If you are unable to find the file on desktop, you can try to check in the system drive.

• 
  Press Windows key+E.
  
• 
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• 
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