Windows 10: Microsoft Windows Firewall Alert. Pc infected with Trojan Type spyware Error Code 2V

I received a Microsoft Windows Firewall Alert. Pc infected with Trojan Type spyware Error Code 2V7HGTVB.Access to this PC has been locked for security reasons – click continue for instructions on solving this problem.Computer Error Code ErrOOr code B81TS100d83This has happened a number of times.I used Norton to do a full system scan and no issues reported.

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Anti virus, Trojan's and Spyware.

Hmmm, I use AVG Email Server Antivirus, Zonealarm Pro, and many many spyware programs... The best one being BPS Anti-Spyware. Ad-aware SE is just garbage now, but if you want spyware protection with out nothing running i suggest using Spyware Blaster. Heres a list of great programs that i use and i think are some are the best. Pest Patrol, Spyware Doctor, Spybot, Bazooka, Spyware Blaster, and BPS Anti-Spyware. Those are really great anti-spyware programs. Oh and the new Zonealarm Pro I dont like at all becuase it alerts you about everything even if you turn alerts off so i use version 6.0.667.000 which is one of the best newer ones.

 

ADVICE needed re network firewall, ANTI SPYWARE for windows 10

SPYWARE was detected installed on my network (pc accessed by a Microsoft technician

and shown to me). *I am told to install either anti spyware software, or a network firewall

router.

I have Kaspersky Total Security 2017, plus Malwarebytes, but they did not catch that infection.

QUESTION: WILL ANTI SPYWARE,OR A NETWORK FIREWALL CONFLICT WITH MY AV?

*CAN YOU SUGGEST COMPATIBLE PRODUCTS? WHAT DOES MICROSOFT HAVE TO OFFER?

Regards,

 

Spyware alert

I was browsing the internet when I attempted to open an new tab add a new site. A alert came up saying that my computer was infected with Spyware and asked me to call a number 844-395-6252 so I could get the necessary steps to remove the spyware.

I assumed it was a scam when I called the number and I did not receive the usual "this phone call is being recorded for training purposes" and when I announced to the person that I had immediately disconnect from the internet she didn't say anything. She
then asked me to take action by using the "run" with iex , that's when I didn't let her finish and stopped her. When I questioned her how could I guarantee she was a Microsoft employee she toldme to google her name. So I assumed it was a scam and hung up
immediately and closed the windows.

I ran the security software and nothing was dictated. I also deleted all my temporary files just in case. ran a disc clean up. My question if my computer is infected would the Microsoft security software show any virus or malware or spyware?

thank you.