Windows 10: Microsoft Windows Kernel PnP - Event ID 411 Error on ELAN WBF FIngerprint Device

Discus and support Microsoft Windows Kernel PnP - Event ID 411 Error on ELAN WBF FIngerprint Device in Windows 10 Software and Apps to solve the problem; After clean my ubuntu dualboot, i cant use my fingerprint scanner. but on setting theres no notif that show theres an error on the device. And then... Discussion in 'Windows 10 Software and Apps' started by M Maulana Z Aditya, Feb 23, 2024.

  1. M MAULANA Z ADITYA
    M Maulana Z Aditya Win User

    Microsoft Windows Kernel PnP - Event ID 411 Error on ELAN WBF FIngerprint Device


    After clean my ubuntu dualboot, i cant use my fingerprint scanner. but on setting theres no notif that show theres an error on the device. And then when i check on event viewer this what i gotLog Name: Microsoft-Windows-Kernel-PnP/Configuration Source: Microsoft-Windows-Kernel-PnP Date: 2/18/2024 1:09:47 PM Event ID: 411 Task Category: None Level: Error Keywords: User: SYSTEM Computer: VivoBook-M513UA Description: Device USB\VID_04F3&PID_0903\6&258908a&0&4 had a problem starting. Driver Name: oem116.inf Class Guid: {53d29ef

    :)
     
    M Maulana Z Aditya, Feb 23, 2024
    #1
  2. ARIAN BAZARGAN
    Arian Bazargan Win User

    Kernel-PnP Event ID 411

    Hello . One question, for a few days now, every time I enter a heavy internet task such as a game or this type of program, suddenly my Wi-Fi disconnects and I have to reinstall it with inactive in the device manager to make it work again in the Windows errors section. I also encountered this error in my laptop Wi-Fi driver, Kernel-PnP Event ID 411, but no matter what I searched on the internet, I could not find anything specific. Do you know what I should do to solve this problem?

    my model laptob tuf dash f15
     
    Arian Bazargan, Feb 23, 2024
    #2
  3. RD3395
    RD3395 Win User
    event ID 411

    Hi

    Event ID 411 occurs. Please let me know how to solve it. The driver has been installed to the latest version.

    Log Name: Microsoft-Windows-Kernel-PnP/Configuration PnP/Configuration Source: Microsoft-Windows-Kernel-PnP Date: 28/11/2022 17:41:41 Event ID: 411 Task Category: None Level: Error Keywords: User: SYSTEM Computer: DESKTOP-EDI23NC Description: Device PCI\VEN_8086&DEV_3E98&SUBSYS_08261071&REV_00\3&11583659&0&10 had a problem starting. Driver Name: oem48.inf Class GUID: {4d36e968-e325-11ce-bfc1-08002be10318} Service: igfx Lower Filters: Upper Filters: Problem: 0x0 Problem Status: 0xC00000E5 Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 411 0 2 0 0 0x4000000000000000 1064 Microsoft-Windows-Kernel-PnP/Configuration DESKTOP-EDI23NC PCI\VEN_8086&DEV_3E98&SUBSYS_08261071&REV_00\3&11583659&0&10 oem48.inf {4d36e968-e325-11ce-bfc1-08002be10318} igfx 0x0 0xc00000e5
     
    RD3395, Feb 23, 2024
    #3
  4. NILSBADTKE
    NilsBadtke Win User

    Microsoft Windows Kernel PnP - Event ID 411 Error on ELAN WBF FIngerprint Device

    ELAN WBF Fingerprint Sensor Driver Exit Code 31

    Hi @All!

    Today, I got a driver update for my BENSS fingerprint sensor (Amazon Link) via Windows updates.

    It updated from:

    • ELAN WBF Fingerprint Sensor version 3.10.12001.10102 [02/04/2020]
    to

    • ELAN WBF Fingerprint Sensor version 3.10.12001.10501 [07/01/2022].
    The new driver exits with the code 31.

    I "solved" my issue by falling back to the old driver:

     
    NilsBadtke, Feb 23, 2024
    #4
Thema:

Microsoft Windows Kernel PnP - Event ID 411 Error on ELAN WBF FIngerprint Device

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