Windows 10: Microsoft-Windows-Kernel-Power issues occur randomly

Hi,

My pc seems to freeze on random occasions.

I've tried switching to other USB devices, unplugging my headset for a while but these actions didn't seem to have the desired effect. Currently my only external devices which I haven't switched yet are my 2 screens, utp cable and 2.1 speaker set. I was looking at external devices because my previous pc had simular issues.

I've also tried searching on "331C3B3A-2005-44C2-AC5E-77220C37D6B4 0x8000400000000002" which to me seemed to be the only unique reference to my crashes. And found this video (Windows 8.1 and Windows 10 Event 41 Kernel-Power (Random Reboots) - YouTube) which basicly tells you to disable "Turn on fast startup(recommended)" in your system power settings. This obviously didn't have no effect.

I own this pc for nearly 2 weeks now.

DM Collector logs:
Attachment 81395



:)

 

Critical Process Error

According to my event log, although it may be longer, I've had the 'CRITICAL_PROCESS_DIED' error ever since the 24th of may. I can't seem to tell when this error occurs the most as it happens when I'm watching youtube, playing video games, or just when I
have it open with nothing running. This is what comes up in event viewer after it has happened (this specific one happened in the middle of a game):

Warning 27/05/2016 4:09:13 PM Kernel-PnP
219 (212)

Error 27/05/2016 4:09:21 PM Eventlog 1101
Event processing

Critical 27/05/2016 4:09:13 PM Kernel-Power
41 (63)

Error 27/05/2016 4:09:20 PM EventLog 6008
None

Error 27/05/2016 3:30:33 PM AppModel-Runtime
69 None

Error 27/05/2016 3:30:13 PM AppModel-Runtime
69 None

Error 27/05/2016 3:28:21 PM DistributedCOM
10016 None

Error 27/05/2016 3:25:50 PM DistributedCOM
10010 None

Warning 27/05/2016 3:23:55 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)
37 (7)

Warning 27/05/2016 3:23:55 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)
37 (7)

Warning 27/05/2016 3:23:55 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)
37 (7)

Warning 27/05/2016 3:23:55 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)
37 (7)

Warning 27/05/2016 3:23:55 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)
37 (7)

Warning 27/05/2016 3:23:55 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)
37 (7)

Warning 27/05/2016 3:23:55 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)
37 (7)

Warning 27/05/2016 3:23:55 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)
37 (7)

Warning 27/05/2016 3:22:28 PM Kernel-PnP 219
(212)

What can I do to fix this?

 

DPC VIOLATION DOG

This error piss me off.It occurs randomly after startup.PC freezes and after 1 minute shows me the error (BSOD). I have the latest windows 10 , latest drivers too. I dont have sata controller , in event viewer show WARNING disk error event 153.(HARDDISK).
It shows me too about some kernel power event 6 , (processor power) I've monitored temp everything seems VERY GOOD 30-40 C

 

In the windows error report there are many reports of

Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC31D
FF Driver: n/a
In your specs you have a Logitech Ultraflat keyboard

Look if there are drivers for this keyboard or if it is compatible with windows 10.

If you have a other keyboard use this one for a while and see if the freezing stops.

 

Hi Lifetec,

First of all thanks for taking the time to look into my case! It's greatly appreciated!

As stated on: Ultra-Flat Keyboard - Logitech Support my keyboard doesn't seem to be supported in windows 10.

Since I was testing the crashes with other USB devices I'm currently using the "Logitech k200" keyboard. Which according to the following url: Media Keyboard K200 - Logitech-ondersteuning has support for Windows 10 (if I'm not misinterpreting the information).

My current setup (for testing purposes) differs a little:
- keyboard: logitech k200
- mouse: logitech m500

Freezing occured with both the combinations (k200 + m500) and (mx510 + ultra-flat keyboard).

I could also give this keyboard a try "Deluxe 250 Desktop - Logitech Support" if that would be of any help?