Windows 10: Microsoft Windows Purchase Information

My Microsoft account was hacked some time ago this was 6-7 months ago, and at the the hacker changed the contact email and address of my account to their email and address. I however did not notice this after I got the security alert from Microsoft and changed my password at the time. A few minutes ago, I purchased a copy of windows through the Microsoft store I used PayPal, and after the purchase was completed, the confirmation page said that any additional information related to the purchase was sent to the hacker's email address this was the email address from the contact page. This is when I realized my contact email address had been changed by the hacker, and went ahead and changed it to my actual email.


My question is, what kind of information was sent to the hacker's email after the purchase exactly? Was there any sensitive information that I need to worry about for example my product key for windows?


I would appreciate any help.

:)

 

Microsoft account purchase information.

Hi Robert,

A corrupted game file is one of the possible reasons why you don't see any information with all of your Microsoft games. To help you resolve this concern, we suggest that you follow the steps below:

Step 1: Sign out your account from the Windows Store. Here is how:

• Open the Store app.
• Click/tap on the user icon, and click/tap on Microsoft account that you are currently signed in to the Store with.
• Click/tap on the Microsoft account again.
• Click/tap on the Sign out link.

Step 2: Reset Store cache. Follow the steps below:

• Press the Win+R keys to open the Run dialog.
• Type WSReset.exe, and click/tap on OK.
  
  Note: The WS tool resets the Windows Store without changing account settings or deleting installed apps.
• The Store and a command prompt will now open without any message. The command prompt will automatically close when the Store cache has been reset.

Step 3: Sign in your account to the Windows Store.

• Open the Store app.
• Click/tap on the user icon, and click/tap on Sign in.

Should you need further assistance, feel free to post back anytime.

 

Microsoft Jigsaw: cannot purchase more puzzles

Hi,

Thank you for contacting Microsoft Community.

• What all the troubleshooting steps have you tried to resolve the issue?

I suggest you to logout and login into computer and then try to purchase the puzzle collection and check if the issue persists or not.

I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

 

Microsoft account purchase information.

Hi there thanks for the reply. I can't complete the steps you have suggested because the
Windows trouble shooter link is exactly the same as the
How to perform a clean boot in Windows link. Thank you, Robert.