Windows 10: Microsoft Wireless Display Adapter Issue

I recently installed a wireless display adapter for a client and confirmed that it shows up in the Connect window on their laptop, but not on their desktop. I ran a DXDiag on the desktop to confirm that Miracast is supported, and it is. The report shows that 1 Miracast: Available, with HDCP, 2 Driver Model: WDDM 2.7, and 3 Miracast: Supported. However, no amount of updating the OS or drivers gives me the result I'm looking for. The Connect window searches endlessly without ever showing the name of the wireless display adapter. Searching under Add a device in the Settings menu also searches

:)

 

Display problems with the Microsoft Wireless Display Adapter

Hi,

It is possible that you are experiencing an audio and video streaming issues due to a corrupted or an outdated display driver. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Could you tell us the exact error message you received?
• Have you tried updating your display drivers?
• Does this happen only when you're streaming a video?
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you follow the steps in this
article on how to troubleshoot Wireless Display Adapters. You may expand each section that best describes your situation and check if the issue still persists.

Let us know if you need further assistance.

 

Issue with connecting Dual monitor with Wireless Display Adapter

Hi Penny Wells,

Thank you for writing to Microsoft Community Forums.

I can understand the situation must be difficult for you when things do not work as they should. However, we would need some more information regarding the issue.

1. What is the make and model of the computer?
   
2. What is the model of the TV?
   

This issue can occur if there is pending firmware update or the issue with the drivers. I would suggest you to follow the below steps and let us know about the results:

Method 1: Fix connections to wireless displays or docks.


I would suggest you to follow the steps mentioned in the Microsoft article on
Fix connections to wireless displays or docks.


Method 2: Troubleshooting Wireless Display Adapters.

If method 1 doesn’t fix the issue, I would suggest you to follow all the troubleshooting steps mentioned in the Microsoft article on
Troubleshooting Wireless
Display Adaptersrefer the steps ‘Having trouble connecting your device to the adapter?’

Note: The above article contains steps regarding Firmware update.
Modifying BIOS settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS
settings can be solved. Modifications of the settings are at your own risk.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Microsoft wireless display adapter with Lenovo Yoga

Hi,

I realize the inconvenience you are facing with Microsoft wireless display adapter. I will certainly help you.

I suggest you to run windows Hardware and Devices troubleshooter to fix the issue.

Kindly follow the below steps to run Windows Update troubleshooter:

• Search for Troubleshooting in Windows search box, and open it.
• Select view all in the left pane of troubleshooting Window.
• Click on Hardware and Devices, and follow the on-screen instructions.

Please reach back to us, if you face difficulty with
Microsoft wireless display adapter. We will be happy to help.

Thank you.