Windows 10: Microsoft Wireless Keyboards with USB Dual Receiver dongle wake screen after last Windows...

Discus and support Microsoft Wireless Keyboards with USB Dual Receiver dongle wake screen after last Windows... in Windows 10 Drivers and Hardware to solve the problem; Until the recent Windows updates currently on 20H2 my monitors would turn off after my set delay and stay off. No longer. Now, they turn off and within... Discussion in 'Windows 10 Drivers and Hardware' started by bsnguy, Dec 19, 2020.

  1. bsnguy Win User

    Microsoft Wireless Keyboards with USB Dual Receiver dongle wake screen after last Windows...


    Until the recent Windows updates currently on 20H2 my monitors would turn off after my set delay and stay off. No longer. Now, they turn off and within a few seconds, turn back on.

    I have found this is due to the Microsoft USB Dual Receiver I use with my Microsoft wireless keyboard. If I remove that dongle, my screen stays off. If I keep it plugged in, the screen will turn on shortly after turning off, again.

    I have tried uninstalling and reinstalling the driver. I have also tried turning off any "wake" activities for the dongle in device manager. But in device manager there is no power management tab to do this. I have done the same for the Microsoft Mouse and Keyboard Detection Driver. Uninstalled and reinstalled... tried to turn off any wake functions.

    For the USB hub devices, where I looked next, I see that "Allow this device to wake the computer" is not only not selected, but it's grayed out so I can't select/unselect it if I wanted to:

    Microsoft Wireless Keyboards with USB Dual Receiver dongle wake screen after last Windows... 3b2d4d37-44ba-429b-a430-e688a4501257?upload=true.png


    More items:

    PS C:\WINDOWS\system32> powercfg -devicequery wake_armed

    NONE

    PS C:\WINDOWS\system32> powercfg -devicequery wake_from_any

    Precision Mouse Mouse and Keyboard Center

    HID-compliant vendor-defined device

    Generic Attribute Profile

    Generic SuperSpeed USB Hub 001

    Surface Integration Service Device

    HK Esquire Hands-Free AG Audio

    IntelR Display Audio

    Scan Parameter Service

    Scan Parameter Service 001

    HID Keyboard Device 001

    Precision Mouse Setting

    Device Information Service

    Marvell AVASTAR Bluetooth Radio Adapter

    Bluetooth Device Personal Area Network #3

    Bluetooth LE Generic Attribute Service

    Surface Accessory Firmware Update

    Generic USB Hub 006

    Bluetooth LE Generic Attribute Service 001

    BTLE Precision Mouse

    Xbox Wireless Adapter for Windows

    HID-compliant consumer control device 004

    Generic Access Profile

    Bluetooth LE Generic Attribute Service 002

    Device Information Service 001

    Generic USB Hub 008

    Microsoft Bluetooth Enumerator 001

    Device Information Service 002

    Microsoft Wi-Fi Direct Virtual Adapter

    Microsoft Wi-Fi Direct Virtual Adapter #2

    Microsoft Precision Mouse Integration Device

    Bluetooth LE Generic Attribute Service 003

    Device Information Service 003

    Detection Verification

    Bluetooth Low Energy GATT compliant HID device

    Surface Serial Hub Driver

    Microsoft Bluetooth LE Enumerator

    Generic Attribute Profile 001

    Bluetooth LE Generic Attribute Service 004

    MX Anywhere 2S 001

    Generic Attribute Profile 002

    Generic Access Profile 001

    Realtek High Definition AudioSST

    Surface USB Hub Firmware Update

    Generic Access Profile 002

    HID-compliant vendor-defined device 016

    Generic Access Profile 003

    Scan Parameter Service 002

    Generic SuperSpeed USB Hub 012

    Microsoft VHD Loopback Controller

    BTLE Precision Mouse 002

    Surface Power Meter

    Bluetooth Low Energy GATT compliant HID device 001

    Beoplay E8 Hands-Free AG Audio 001

    Bluetooth Low Energy GATT compliant HID device 002

    BTLE Precision Mouse 004

    Bluetooth Device RFCOMM Protocol TDI 001

    Generic Attribute Profile 003

    IntelR Smart Sound Technology IntelR SST OED

    Bluetooth Low Energy GATT compliant HID device 003

    I would really like to get back to where I was many weeks ago before the latest updates I've had the same hardware for many months, well before the updates, and no issues with it. My screen should turn off not sleep mode, just the screen turning off and stay off until I move my mouse, for example... I'm OK disabling wake from the keyboard, and is what I've been trying to do! But nothing works.

    Last point is that I'm running Microsoft Windows 10 on a Microsoft Surface Book 2 with a Microsoft Keyboard and a Microsoft mouse. The reason I decided to get all Microsoft items was to avoid such issues. Seems Microsoft should test things... that they manufacture! Is that too much to ask? :-


    :)
     
    bsnguy, Dec 19, 2020
    #1
  2. dankbudz Win User

    Wireless Bluetooth Keyboard, Mouse, and USB receiver

    Microsoft Wireless Bluetooth Keyboard set.
    Includes: Keyboard, mouse, and usb receiver and everything is wireless.
    Bought Originally at Fry's Electronics for 150 and i have no need of it since i got a 300 dollar Logitech Set. Official Link: http://www.microsoft.com/hardware/mouseandkeyboard/productdetails.aspx?pid=033

    Asking price $80 OR 1gb 184-pin DDR ram
     
    dankbudz, Dec 19, 2020
    #2
  3. Universal USB Dongle for Wireless Comfort Keyboard/Mouse 5000

    Is there a universal USB dongle/receiver/transceiver (I'm not sure what the proper word is) that is compatible with the Microsoft Wireless Comfort Keyboard/Mouse 5000? The factory made one went missing and I love the keyboard and mouse so much that I'm
    desperately searching for some sort of replacement.
     
    TRFChamber, Dec 19, 2020
    #3
  4. BW022 Win User

    Microsoft Wireless Keyboards with USB Dual Receiver dongle wake screen after last Windows...

    Microsoft modern keyboard not waking computer from sleep

    Hello,

    Recently purchased a Microsoft modern keyboard with finger print ID. Works great … with one exception... it won't wake the computer from sleep.

    Online there is lots of discussion about getting a Bluetooth device to wake PCs, but no real solutions. I've ensured Bluetooth is always powered on, but there is no Power Management option under Bluetooth Devices - Modern Keyboard with Fingerprint ID.

    Anyone have any steps to allow this?

    My old wireless Logitech keyboard (with a USB dongle) happily wakes my PC.
     
    BW022, Dec 19, 2020
    #4
Thema:

Microsoft Wireless Keyboards with USB Dual Receiver dongle wake screen after last Windows...

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