Windows 10: Microsoft Wireless Mouse 5000 keeps waking up PC screen

Discus and support Microsoft Wireless Mouse 5000 keeps waking up PC screen in Windows 10 Performance & Maintenance to solve the problem; Hi!I am using Microsoft Wireless Comfort Desktop 5050 Mouse 5000 and Keyboard 5050. The mouse wakes up the PC screen immediately after it goes to... Discussion in 'Windows 10 Performance & Maintenance' started by Nikolaos_tr, Apr 30, 2021.

  1. NIKOLAOS_TR
    Nikolaos_tr Win User

    Microsoft Wireless Mouse 5000 keeps waking up PC screen


    Hi!I am using Microsoft Wireless Comfort Desktop 5050 Mouse 5000 and Keyboard 5050. The mouse wakes up the PC screen immediately after it goes to sleep. I have tried putting the mouse on different surfaces, I even turned it upside down to see if would make a difference but the result is the same. Screen goes to sleep as defined in power settings but then it immediately turns back on. This problem only goes away if a I remove the batteries from the mouse or b if I disconnect the wireless dongle.Please fix it, this is very annoying.Regards,Niko

    :)
     
    Nikolaos_tr, Apr 30, 2021
    #1
  2. JOY KEMPRAI
    Joy Kemprai Win User

    Microsoft Wireless Mouse 5000 hesitates

    Hi,

    Sorry for the inconvenience caused to you because of Microsoft Wireless Mouse 5000.

    This issue might have occurred because of drivers.

    "Noticed today that the Microsoft Intellipoint software is recommended to be installed along side the mouse and keyboard center in Windows 7. should I also install it on the Windows 10 machine?"

    I suggest you to go ahead with the installation if it is recommended by Windows. You may also install it on Windows 10 machine and check.

    Also ensure that shipset drivers are up to date as well. Check your PC for updates via Windows updates.

    You may also run the hardware and device troubleshooter and check.


    • Type troubleshooting in the search bar.

    • Click view all in the left panel.

    • Select ‘Hardware and devices' and follow the on-screen instructions.
    Hope this helps. Keep us posted on Microsoft Wireless Mouse 5000 issue. We are happy to assist you further.
     
    Joy Kemprai, Apr 30, 2021
    #2
  3. SUDHAKAR0201
    sudhakar0201 Win User
    sudhakar0201, Apr 30, 2021
    #3
  4. [TF]
    [tf] Win User

    Microsoft Wireless Mouse 5000 keeps waking up PC screen

    wireless mouse 5000

    • dell latitude D420 laptop, but it doesn't matter which computer I have it on
    • There is no power on or power off button on the microsoft wireless mouse 5000
    • the mouse works fine
    • it has a transceiver. it is a usb mouse
     
    [tf], Apr 30, 2021
    #4
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Microsoft Wireless Mouse 5000 keeps waking up PC screen

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