Windows 10: Microsoft Wireless Mouse lag

Hi!I'm using mouse and keyboard from Microsoft for less than year, and I've been experiencing some misfunction for like a month. There's a significant delay, especially using the mouse. I've tried solutions exposed here Microsoft Wireless mouse and keyboard lag in Windows 10 - Microsoft Community but it didn't work. Also, I have a old logitech and tried it, it's is working fine. When I turn to use the Microsoft one, the problem comes back.The delay can be more or less significant, its intenstiy is not constant. I've changed the batteries, it's all good.Changed USB port, same.I use it in Window

:)

 

Microsoft Wireless Mouse 5000 lags on Windows 10

Hello,

I am trying to use Misrosoft wireless set containing keyboard Wireless 3050 which works perfectly fine on Windows 10 and Wireless mouse 5000 which works terrible. It lags all the time while I try to use it on my Windows 10 laptop. I read tons of topics with
people complaining on this mouse. How is this possible that Microsoft cannot make this mouse work with their flagship Windows 10 OS. Mouse works great on Windows 7 which I checked so of course it is not damaged or batteries aren't empty because mouse works
great on older system. I am using newest drivers and there are not any interferences nearby so what is the deal with this system and device. I love this set, keyboard is excellent and mouse is great with its shape but I cannot use it because of terrible lag!

Please do not give me this advice because I tried everything mentioned below in similiar topics - those advices does NOT work. Help me!

"Hi,

Thank you for posting your query in Microsoft Community.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Printer. Refer these steps:

• Press Windows key +X, select Control panel.
  
• Change the view by option on the top right to Large icons.
  
• Click on troubleshooting and click on the view all option on the left panel.
  
• Run the Hardware and devices.
  

If the issue persist, I suggest you to download and install the latest mouse drivers from your computer manufacturer website and check if it helps.

Troubleshoot response failures in wireless keyboard or mouse

https://support.microsoft.com/en-us/kb/838398

Hope it helps.

Thank & Regards"

 

Microsoft Mouse 3500 lags

Hi,

The lag or freeze error that you encountered when using your wireless mouse can be related to either software or hardware issue. To isolate your concern, we'd like to ask the following:

• Have you made any recent changes on your device prior to your concern?
• Have you tried using the wireless mouse on a different device? If yes, did you encounter the same concern?
• What are the troubleshooting steps that you've performed to resolve your concern?

We're looking forward to your response.

 

Microsoft Wireless mouse and keyboard lag in Windows 10

Hi Bob,



Thank you for writing to Microsoft Community Forums.



To have clarity on this issue and guide you accordingly, kindly help us with the following information.

• What is the exact model number of your wireless mouse and keyboard?
  

This usually happens if there’s a signal interference. If you’re using a Wi-Fi router, you may want to move it away from the keyboard/mouse receiver to see if the issue persists.



If the issue persists, I suggest you to try the troubleshooting methods listed in the following articles and see if it works.

• My mouse isn't working
  
• Troubleshooting wireless and Bluetooth keyboard issues
  
  
• Troubleshoot a wireless mouse that does not function
  correctly
  

Let us know how it goes.

Regards,