Windows 10: Minecraft App doesn't work

I can't get the Minecraft game from the app store to work and I can't get a refund.

I've so far spend 4 hours trying to get it going, including most the top forum suggestions. SFC, and other command line tools, installations, reinstalls and phoning Microsoft.

The game opens, loads for a bit and then closes the error in the event log is below.

I'm now so frustrated I just want my money back....but a long distant second would be to get it working.
Has anyone got this going:

Faulting application name: Minecraft.Windows.exe, version: 1.16.40.2, time stamp: 0x5f507104

Faulting module name: ucrtbase.dll, version: 10.0.19041.487, time stamp: 0x0d8057d8

Exception code: 0xc0000409

Fault offset: 0x0000000000071218

Faulting process id: 0x16a8

Faulting application start time: 0x01d6900d4cbb798b

Faulting application path: C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.16.4002.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe

Faulting module path: C:\WINDOWS\System32\ucrtbase.dll

Report Id: 3a9f0604-f5f7-47ae-b37c-9ef006d6ff7c

Faulting package full name: Microsoft.MinecraftUWP_1.16.4002.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: App

:)

 

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Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

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