Windows 10: Minecraft crashes after purchasing coins in the store.

I purchased coins in-game and the game crashed after the purchase went through. Now it crashes everytime I launch it right after the initial loading screen. It shows the start/play screen then freezes and crashes about 2 seconds later. I have tried all of these steps, but no luck:


1. If you are able to open MS Store, open MS Store > Click on your profile picture on top right and sign-out. Then sign-in again.

2. Try to reset the app
Windows Key+i > Apps > Scroll down to this App > Click this App > Advanced options > Reset

3. Windows Key+i > Apps > Scroll down to this App > Click this App > Uninstall.
Reinstall from Microsoft Store

4. Run Windows Store Apps Troubleshooter
Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

5. Reset Windows Store through Command Prompt
Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

6. Re-register All Store apps (You will get many Reds, ignore them)
Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

7. Uninstall & Reinstall Store
Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}


I have also unistalled and reinstalled the game multiple times.

:)

 

Minecraft pet coins purchase

Hi

I've purchased some Minecraft coins through the Microsoft store and received the confirmation email but the coins havent been added to my son's account. Can anyone tell me how to either get then added or get a refund?

Thanks

 

Minecraft Coins

Hello,

Minecraft coins can be purchased using different devices. Can you confirm which device did you use to purchase Minecraft coins? You’ll need to contact Store support for the device that you made your purchase on. You can refer to this

link to check out which Store support to contact regarding your concern.

Should there be anything else, do let us know.

 

Minecraft Coins

Hi,

I brought my son minecraft coins on his account. I received the emails confirming the purchase and they also show up as a purchase when I log into the microsoft account but they do not show up in his minecraft game store (tried windows 10 and xbox versions).

Any idea why not?