Windows 10: Minecraft for Windows 10 code

I purchased Minecraft in 2015, and got the Windows 10 version for free unknowingly. As such, I had a redeemable code that I had no knowledge of. Today, I went to reinstall Minecraft and saw the code, saying it was claimed in 2018, after I stopped playing in 2016. My account name had also been changed on the Mojang website. As such, I lost the ability to claim my Windows 10 code. I have also sent this in to Mojang, but hope to get my copy back. I would love for help with this situation.

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Minecraft Windows 10 Edition code already reedemed

Hi,

Are you sure you're logging into the Windows Store with the account that you redeemed the code to?

• If you login to Mojang Account please look under "Minecraft: Windows 10 Edition Beta" and check to make sure that the code is marked as claimed. You can make sure it is by checking the date that it was redeemed on.

• If the item is not listed, you should contact Mojang support and they will assist you on the issue.

• If it is listed, then that means you successfully redeemed the code to a Microsoft account. When you did so, you were asked to login to a Microsoft account. This was the account that you redeemed the code to.

• Please go over to https://account.microsoft.com/ and check under the "Recent purchaces" header and check if "Minecraft: Windows 10 Edition Beta" is listed. If it is not, you are using the wrong Microsoft account.

• If you're not sure which account you used, you should contact Xbox support (for Step 1, use "Xbox on Windows 10"; for Step 2 under Store select "Purchase verification"; and you should be able to call/chat with Xbox support) and let them know you are unsure
  which account you redeemed the code to.

Hope this is of any help to you!

Kind regards,

Leon

 

Minecraft

Thank you for your response. For existing owners of Minecraft on PC, you need to install the Minecraft Windows 10 Edition and get a prepaid activation code for free from Mojang, the game developer by following the steps below:

• Sign in to your Mojang account on this
  link.
• Under Minecraft: Windows 10 Edition, select the link to request a code. The Windows 10 Store will open.
  
• You will be able to download the game for free once you redeem the code.

If you have any other queries, feel free to contact us anytime.